Amazon
Herndon, Virginia, USA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Global Network Deployment team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in IAD. You will assess the demand requirements along with available network resources to determine and drive solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.
Key job responsibilities
Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.
Provide program progress reporting on a regular basis.
End to end responsibility for the program’s execution and success.
Manage multiple competing projects/programs simultaneously.
Develop and implement scalable, data-driven process improvement/automated solutions.
Keep the customer experience as the primary focus.
Meets/exceeds Amazon’s leadership principles requirements for this role
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Experience with varying scenarios of infrastructure builds
3+ years of data center, network engineering, and/or systems engineering experience
Knowledge of data center infrastructure design, operations, or delivery
Experience in requirement gathering and ability to write clear and detailed requirement document
Experience in technical product or program management
Experience prioritizing competing demands, scoping large efforts, and negotiating timelines
Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions
Experience with strong project management skills and the ability to thrive in a fast-paced environment
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Direct experience with the deployment of AWS network cabling and infrastructure.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at
https://amazon.jobs/en/benefits
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USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually