Refund Policy

Effective date: July 30, 2026

This policy describes when you may be eligible for a refund on a paid job posting. It also explains how to request a refund and how we handle these requests.

Refund eligibility

If your job posting is affected by a Covered Issue, you may be eligible for a full or partial refund. The term "Covered Issue" means any of the following:

• A posting fails to publish because of a technical error on our end
• You are billed more than once for the same posting
• A posting has not yet gone live

Refund requests

If a posting has not yet gone live, you can request a refund by contacting us before it publishes. For a billing error or a posting that failed to publish, contact us with details of the issue and we will review your request.

Refund amounts

A posting affected by a Covered Issue is eligible for a full refund. Once a posting has gone live, it is no longer eligible for a refund, except where required by applicable law.

Other things to be aware of

Closing your account does not entitle you to a refund for a posting that has already gone live, consistent with our Terms of Service.

We may update this policy from time to time. Changes will be posted on this page with a new effective date and do not apply to purchases already completed.