Citi
5800 SOUTH CORPORATE PLACE
+ 1 other location
The Legal Support Specialist 3 is a non-attorney leadership position responsible for serving as an operational lead and subject matter expert for the Legal Support Unit (“LSU”)’s Subpoenas Team. This individual acts as the main support system for junior and mid-level staff members in support of the accurate, timely, and compliant processing of subpoenas handled by the LSU.
This role combines operational queue management, quality assurance through Manager's Control Assessment (“MCA”) reviews, and high-level escalation handling. The Lead serves as the critical bridge between staff members processing subpoenas and the Subpoenas Team manager, other points of internal escalations, in-house counsel, outside counsel, and external requesting parties.
Competencies:
Demonstrated leadership, coaching, and team-building capabilities.
Exceptional problem-solving skills with the ability to make sound decisions under pressure.
Excellent written and verbal communication skills, with the ability to interface effectively with attorneys, external parties, and internal stakeholders.
Uncompromising attention to detail and commitment to data privacy and security.
Legal
Legal Professionals
Full time
5800 SOUTH CORPORATE PLACE
$58,700.00 - $81,900.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Please see the requirements listed above.
For complementary skills, please see above and/or contact the recruiter.
Sept 25, 2026
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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