Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as
Officer, Fraud Analytics Senior Analyst Hybrid
(Internal Job Title: Fraud Ops Analyst 2–
C10
) based in Kuala Lumpur, India.
Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
The Fraud Ops Analyst 2 is a senior level position responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
In this role, you’re expected to
- Provide professional analytical expertise relating to fraud prevention and loss control
- Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
- Perform complex data validation independently and make recommendations to portfolio manages based on data availability and analysis
- Resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
- Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
- Provide informal guidance or on the job training to new team members as needed
- Ensure quality and timeliness of services provided, to support own team and closely related teams
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure
Bachelor's degree/University degree or equivalent experience preferably Data Science, Statistics, Finance, Computer Science, or a related field.
- Familiarity with BI tools such as Tableau, Power BI, or similar is preferred.
- 2-5 years of experience in fraud analytics, fraud risk operations, or MIS reporting within banking, fintech, or payment services.
- Strong hands-on skills in SQL, Excel, and at least one analytics or scripting tool (e.g., Python, R, SAS).
- Experience with fraud detection platforms or rule engines (e.g., Actimize, Falcon, SAS, or equivalent).
- Consistently demonstrates clear and concise written and verbal communication
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#hybrid #LI-LG4
Job Family Group
Operations - Services
Job Family
Fraud Operations
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.