Fidelity Investments
100 New Millennium Way, Bldg 3, Durham NC
The Director, Business Analyst Leader, will lead a team of business analysts responsible for business capability analysis, requirements definition, feature planning, and platform enablement supporting Digital Business Capabilities and FT Frameworks. The team partners across product, technology, architecture, and business organizations to ensure alignment with customer needs, business priorities, and enterprise objectives.
The programs and platforms supported by this team are strategically important and often span multiple business units. Success in this role requires strong collaboration across product and technology leaders, architects, technology teams, and business stakeholders to drive alignment, prioritize outcomes, and deliver scalable capability solutions.
The director will manage a team of analysts who serve as subject matter experts on capabilities, APIs, customer experience, and business processes. They will provide leadership, guidance, and coaching to help associates grow their analytical, technical, and consulting skills while ensuring consistent execution and delivery excellence across the team.
The director is a trusted partner to product, technology, and delivery leaders, helping define roadmaps, evaluate capability opportunities, guide capability strategy, resolve cross-team dependencies, support strategic initiatives, and promote business analysis best practices across supported organizations. The role combines people leadership with deep business analysis and capability expertise, enabling teams to translate business needs into scalable capabilities that drive customer, business, and enterprise value.
The business analysis team is part of Brokerage Delivery Enablement within Brokerage Technology. The team is responsible for enabling and maximizing the delivery of technology and business capabilities that support customer and associate experiences across Brokerage and additional Fidelity businesses.
The team serves as the bridge between business strategy, customer needs, and execution, providing the analysis, capability planning, and requirements expertise needed to deliver scalable digital solutions. By partnering closely with product, technology, and architecture teams, the business analysis team helps ensure work is aligned, reusable, and positioned to support Fidelity’s evolving business and customer needs.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Business Analysis
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.