U.S. Bank
Chennai, India
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.
Basic Qualifications - High school diploma or equivalent - Typically two to three years of clerical and customer service experience
Preferred Skills/Experience
Basic knowledge of products, services, terminology, procedures and systems related to assigned area
Good customer service skills
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Ability to resolve complex problems with minimal guidance
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Effective verbal and written communication skills
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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our
disability accommodations for applicants
.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.