Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Commercial Facility Full Time Visitor Services Desk in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a retail and mall location, you will welcome visitors, manage access control and badges, monitor entry activity, and provide exceptional customer service and communication. You will help create a welcoming, secure environment while supporting daily operations with professionalism and integrity. Join Allied Universal’s caring, agile team, where people come first and teamwork drives success.
Position Type: Full Time
Pay Rate: $17.00 / Hour
Job Schedule
What You'll Do
- Provide exceptional customer service to visitors, tenants, shoppers, and/or vendors while carrying out security-related procedures, site-specific policies, and emergency response activities at a retail or mall location.
- Serve as a professional front desk presence by greeting guests, verifying access credentials, maintaining visitor logs, and directing individuals to appropriate locations.
- Monitor entrances, lobby activity, cameras, alarms, and/or access-control systems; report unusual activity or access concerns according to site procedures.
- Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services when needed.
- Support a welcoming environment by providing information, assisting with lost-and-found inquiries, and communicating security-related observations to site management and Allied Universal leadership.
Minimum Requirements
- Customer service experience is preferred.
- Ability to lift up to 20 pounds is preferred.
- A guard card or license is preferred.
- Access control and badge experience is preferred.
- Comfort using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.