Field Compliance Manager - Remote

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

Responsible for conducting investigations into allegations of misconduct and non-compliance with law and company policies. This role works with operational and clinical staff as well as other stakeholders across the organization to monitor and support observance of compliance standards, policy, and regulatory requirements. May assist with the design and implementation of corrective actions through observing and participating in functional committee meetings, conducting preliminary investigations and fact finding, examining medical records and business unit reports, and by interacting directly with field personnel

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Conducts investigations of compliance issues that arise through the compliance hotline, exit interviews, direct referrals or based on personal observation. Creates reports supporting compliance investigationsInterviews individuals who are potential witnesses to compliance violations or who have knowledge or information relevant to compliance investigations including current and former employees and third parties
• Conducts audits and reviews of clinical records, business records and other documentation relevant to compliance investigations
• Serves as a liaison with other investigative resources as needed. Collaborates effectively with internal and external department staff including legal counsel to investigate compliance issues
• Assists with the monitoring of Compliance hotline. Multi-task and prioritize multiple compliance investigations and ensure that corrective action plans/mitigation plans are fully implemented
• Supports compliance audits with special emphasis on Risk Mitigation Audits ("RMA") audits including remedial education and implementation of corrective action plans
• Provides educational support to staff based on identified compliance issues and key compliance risk areas
• Maintains confidentiality of all information related to patients, employees, integrity issues, audits and other information. Interfaces with patients and/or legally responsible parties in response to adverse clinical events
• Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Experience performing investigations

Preferred Qualifications

• Certification in healthcare compliance ("CHC")

Soft Skills

• Ability to foster an environment of trust and integrity among field personnel
• Promotes an attitude of partnership between compliance and the operational and clinical staff
• Excellent decision-making skills and analytical skills
• Solid computer skills, organizational and file management skills
• Excellent written, verbal and interpersonal skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.