The Role is a senior management level position responsible for accomplishing results through the management of a team or department, driving Transaction Services.
The overall objective of this role is to ensure the seamless delivery of activities associated with Trade Matching and Settlement for Listed and Derivative Securities.
Responsibilities
- Support the entire trade life cycle functions along with trade support and settlements.
- Onboarding clients and overlook order management along with daily operations
- Act as liaison point for various teams while identifying and resolving issues within trade
- Recognize potential for greater process and reporting efficiencies and make recommendations for improvements
- Assist with day-to-day coordination with different functions to ensure smooth operation along with sharing strategies
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
- Propose solutions to implement process improvements, client service enhancements, or overall technology enhancements
- Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities affiliated with function.
- Solve complex problems, design the best processes / systems
- Coordinate with internal and external clients to assess service quality and identify areas for improvement
- Own the overall wellbeing & happiness quotient of the team
- Act as an advisor to new/junior staff and help them assimilate into the culture
- Contribute to the larger site by leading / participating in the site workgroups
Skills: Analytical skills, Team Management, Problem Solving, , Proactive, Strong minded, Strategic thinking, Innovative Thinking.
Qualifications:
- 10-12 years of relevant experience
- People management experience
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s Degree/University degree or equivalent experience
- Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group
Operations - Transaction Services
Job Family
Securities and Derivatives Processing
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.