Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Unarmed Patrol Customer Assistance in Jonestown, PA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as an Unarmed Patrol Officer at a fast-paced logistics and distribution location. You will conduct routine patrols, monitor access points, maintain a visible presence to help deter incidents, and communicate professionally with employees, visitors, and delivery personnel. This role offers the opportunity to support a welcoming environment through teamwork, integrity, and a caring, reliable approach.
Position Type: Full Time
Pay Rate: $20.00 / Hour
- Access Control/Badge Experience (B201) Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.
- Comfortable Using Computer or Tablet (B204) Candidates must demonstrate proficiency in using computers or tablets. This includes the ability to navigate software applications, manage emails, and utilize digital tools effectively.
- Customer Service Experience (B219) Candidates should possess a background in customer service. This includes experience in handling customer inquiries, resolving issues, and providing a positive customer experience.
Job Schedule
What You'll Do
- Provide customer service to clients, visitors, drivers, and employees while carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
- Conduct regular and random unarmed patrols of warehouse areas, loading docks, trailer yards, parking areas, access points, and the perimeter to help to deter unauthorized activity.
- Monitor access to the location, verify credentials as directed by site procedures, and maintain visitor, driver, and delivery records.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate personnel.
- Report maintenance concerns, damaged access controls, suspicious activity, and other security-related issues according to site procedures.
Minimum Requirements
- Customer service experience is preferred.
- Access control and badge experience is preferred.
- Comfortably using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.