Senior Associate, Loan Documentation & Closing Specialist (Plano, TX & Richmond, VA)
Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. We believe that confidence is the best business plan. Within Capital One’s Small Business Bank (SBB) division, we help our clients stand out with personalized advice and resources that can help them prepare for what’s next. We’ve helped over hundreds of thousands of business owners secure their finances, streamline their cash flow and save time on banking. We provide a variety of competitive savings, checking, escrow, lending and treasury management products. This is supported by our mission to help small businesses succeed. Our clients aren’t just our clients—they’re our business partners.
At Capital One, we strive to create a world class experience for our customers. As a Senior Associate, Loan Documentation & Closing Specialist, you are responsible for coordinating loan closings, preparing and reviewing loan documents, and ensuring all loan documents are accurately prepared in accordance with Bank policy and regulatory requirements, while providing an exceptional customer experience and maintaining Capital One’s high standard of excellence.
General Responsibilities
- Apply job knowledge and documentation expertise to a diverse array of complex lending products.
- Prepare complex commercial loan documents using in-house and third party documentation software platforms (LaserPro, Etran, Word templates) for new loans, renewals, extensions and modifications.
- Conduct lien searches and related due diligence tasks to determine appropriate actions to resolve outstanding lien issues and deliver lien documents to designated vendors.
- Review loan documents prepared by other associates or outside counsel to ensure compliance with the Bank's loan policy, applicable banking regulations, applicable government related Standard Operating Procedures (“SOP”) and with any other requirements designated by the credit approval authority, and authorize the closing of such loans.
- Review organizational documents, appraisals, surveys, flood determinations & flood policies and other third party documents to ensure conformity with bank and/or SBA SOP standards.
- Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral.
- Assist in identifying and clearing any exceptions within the appropriate time periods.
- Coordinate the issuance of letters of credit, including renewals and amendments.
- Interact with underwriters, relationship managers, customers, agent banks, attorneys, title companies and insurance agents to ensure all conditions are met for closing.
- Instruct new associates and serve as a training resource for less experienced associates in the department.
- Manage a complex workload that includes multiple tasks and conflicting priorities.
- Remain current on all pending and proposed regulatory changes affecting compliance and attend seminars and workshops covering regulatory and compliance issues.
- Maintain expert knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements.
- Maintain expert knowledge of commercial Real Estate loan documentation, collateral perfection, title insurance, UCC due diligence, compliance requirements, lending policies and procedures and loan/funding terminology.
Basic Qualifications
- High School Diploma, GED or equivalent certification
- At least 3 years of experience in Microsoft Office or G Suite
- At least 3 years of experience in Banking or Financial Services
- At least 3 years of experience of Loan Closing experience
- At least 3 years of customer service experience in Small Business or Commercial lending support role
Preferred Qualifications
- Bachelor’s Degree or military experience
- At least 4 years of experience in loan administration and documentation
- At least 4 years of experience of Loan Closing experience
- At least 4 years of customer service experience in Small Business or Commercial lending support role
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $80,800 - $92,200 for Sr. Process Manager
Richmond, VA: $80,800 - $92,200 for Sr. Process Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).