Senior Associate, Special Projects Design | Retail Bank

Senior Associate, Special Projects Design | Retail Bank

Capital One’s Retail Design team is looking for a creative interior architectural designer to lead design management of various types of special design projects and initiatives to support Capital’s One’s Cafe and branch portfolio.

Capital One is designing the next generation of financial spaces for our customers. Our Cafes are geared toward creating spaces for our customers to experience the brand in a low pressure environment, while providing support to our customers when they need us most, with a focus on hospitality and retail presence. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on Capital One’s physical presence in the retail marketplace.

This role is responsible for facilitating many strategic and operational specific projects that support Capital One’s mission and capital plans. In this role you’ll be responsible for driving special projects, including initiatives that support new build cafes, cafe and branch renovations, ATM initiatives and concepting new standard elements. Ideal candidates have strong interior architectural design and creative problem solving skills, alongside outstanding communication and partnership skills which are essential for interacting and communicating with multiple stakeholders involved. You’ll work on large-scale complex, cross-departmental projects that have a direct impact on the company.

Key Responsibilities

• Leading and delivering special projects inclusive of new build cafe, renovations, ATMs and other strategic initiatives to elevate Capital One’s existing and growing physical footprint.
• Plan, design, manage and execute project plans and drawings both in-house and in collaboration with external partners to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
• Concept and deliver exterior and interior design by using sketches, 3D visualization and presentations skills to align with leadership and provide guidance to supporting architects.
• Development of design standard tools and elements that can be scalable across new build and renovation projects.
• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
• Forge relationships with key stakeholders to ensure delivery of commitments

Ideally, you have

• Foundational understanding and knowledge of construction means and methods, cost, and milestones.
• Solid interior design skills, with a keen understanding of design principles, color, texture and layering techniques to create beautiful and functional spaces.
• Solid experience selecting and coordinating finishes, furniture, millwork, fabrics, signage, and lighting, working with product representatives and dealers.
• Strong understanding of applicable laws and regulations, including building and accessibility codes.
• Proficiency in construction drawings and documentation
• Strong understanding of applicable laws and regulations, including accessibility codes.
• “Test and Learn” mindset, with full understanding of defining metrics of success.

Basic Qualifications

• Bachelor's degree or Military experience
• At least 2 years of in-house, client side architectural or design experience.
• At least 2 years of commercial retail design or architectural experience.
• At least 2 years of architectural project management experience
• At least 2 years of experience selecting and sourcing architectural materials, furniture, fixtures, and equipment.

Preferred Qualifications

• Bachelor's degree in Architecture or Interior Design
• Experience working in retail design or architectural experience for a multi-unit retail, restaurant or hospitality company
• NCIDQ or NCARB certification, or on the Internship Development Program Path
• 4+ years experience working in retail design or architectural experience for a multi-unit retail, restaurant or hospitality company
• Strong examples of design demonstrating your experience and process.
• Experience working with AutoCAD, Photoshop, Bluebeam Revu, SketchUp 3D

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Project Manager

New York, NY: $105,300 - $120,100 for Sr. Project Manager

Wilmington, DE: $87,700 - $100,100 for Sr. Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the

Capital One Careers website

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).