At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.
We’re currently looking for a high caliber professional to join our team as Officer, Private Bank Know Your Customer Client Onboarding Intermediate Analyst - Hybrid (Internal Job Title: Client Onboarding Intermediate Analyst – C11) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
In this role, you’re expected to
- Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes.
- To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
- Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence.
- Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management.
- Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
- Ensure all documentation received is current, accurate and complete.
- Partner with KnowYourClient (KYC) Quality Assurance Team, the Account Opening division, and other business control partners to ensure expedient, efficient and seamless processing
- Provide the highest level of customer service and teamwork to Banking teams and other internal partners
- Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.
As a successful candidate, you’d ideally have the following skills and exposure
- 5 -8 years relevant KYC/AML/CDD experience in the Private bank sector
- Demonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skills
- Ability to manage multiple stakeholders across levels, businesses, and geographies
- Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
- Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
- Proficient in handling urgent and escalation cases and manage internal team expectations
- Proficient in Microsoft Office Applications
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor's/University degree or equivalent experience
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
Job Family Group
Private Client Coverage
Job Family
Client Onboarding
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.