Amazon
USA, CA, Hawthorne
We are seeking an experienced Security Engineer III (L5) individual contributor to expand critical security infrastructure around data protection and accountability. Ring and Blink Customer Support employees use 1P and 3P tools to handle customer data and perform actions that can impact customers’ devices, security, and privacy. In this role, you will own the continued development of mechanisms designed to monitor, detect, and escalate security events to incident response teams. You will also work cross-functionally with application security (AppSec), software development engineers, and solution architects to design workflows that inject security concepts early in CS technology build cycles. You will tackle ambiguous, large-scale security challenges where customer, employee, or legal/regulatory needs are defined, but security strategies must be established from the ground up.
Key job responsibilities
A day in the life
A big part of your day is creating, and managing threat detections. You may also meet with solution architects and engineering teams, reviewing technical designs and providing security guidance. Where time allows, you'll volunteer for and conduct ASR reviews, evaluating new systems against security standards. Throughout all of this, you will mentor, and delegate some of the work listed above to junior security engineers. You will also work on projects like engineering employee-facing security solutions (including AI)—tools that make it easier for support teams to work securely without friction.
About the team
Ring Blink Customer Support Security (RBCS CSSec) protects customer trust by strengthening Security, Privacy, Compliance, and Fraud posture across Ring and Blink Customer Support. We investigate sensitive escalations, analyze telemetry, determine root causes, and drive fast resolution for unauthorized access or anomalous device behavior. Partnering with engineering, security, fraud, legal, and product teams, we ensure rigorous case handling and risk reduction. We provide governance, audit readiness, fraud prevention, secure workstation compliance, and cross-functional program delivery through scalable mechanisms, SOPs, automation, and roadmaps to keep our organization compliant, efficient, and growth-ready.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.