Accenture
Cleveland, OH
+ 43 other locations
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth,
product
and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign,
content
and channel orchestration. With strong client relationships and deep industry
expertise
, we help our clients
operate
at the speed of life through the unlimited potential of imagination,
technology
and intelligence. Visit us at:
Overview
We are seeking a
consultant
to support the design and delivery of agentic commerce transformation initiatives for
technology
clients. This role will focus on helping
Communication, Media, and Technology organizations
adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems influence how products are discovered, evaluated, and transacted.
As
customer
journeys evolve beyond traditional digital channels, organizations must rethink how their products, content, platforms, and data are structured to
operate
within AI-driven and ecosystem-based environments. This
consultant
will
help
prepare their data, digital platforms, and analytics capabilities to support next-generation customer experiences across digital channels, partner ecosystems, and emerging AI-driven environments.
You will work across strategy, digital experience, content, platform integration, and data teams to help clients improve how their products show up across search, AI interfaces, and partner ecosystems, while ensuring readiness for agent-mediated interactions.
The ideal candidate combines experience in digital strategy, consulting, an
d
Communications, Media, and Technology
industry
expertise
with an interest in how AI and agent-based experiences are transforming
customer journeys.
Job Responsibilities
Data Analysis & Preparation
Analyze product, customer, and digital experience data to identify trends and insights.
Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
Support data cleansing, transformation, and validation processes to ensure data quality and reliability.
Digital Platform & Data Integration Support
Support documentation of data flows and integration points between platforms and digital applications.
Assist in analyzing APIs, product data feeds, and service integrations used across ecosystems.
Collaborate with engineering teams to ensure data is structured and accessible across digital experiences.
Agent Communication & Execution Readiness
Define standards for Agent Communication Protocols (ACP) and API readiness.
Partner with engineering to expose endpoints that support AI agent interaction.
Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
Build scalable frameworks for AI-assisted transactions.
Retrieval & Indexation Optimization
Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
Reduce friction between presentation layer and structured layer.
Monitoring & Technical Governance
Implement structured data QA and monitoring frameworks.
Identify gaps impacting citation eligibility or recommendation logic.
Establish governance standards for structured updates across markets.
Security, Trust & Compliance
Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
Partner with legal and security teams to assess risk exposure in agentic integrations.
Data & AI Readiness
Support structuring of product and customer data for analytics, personalization, and AI use cases.
Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
Collaborate with data teams to improve data accessibility across digital channels.
Client Collaboration & Delivery Support
Work as part of a multidisciplinary consulting team delivering transformation initiatives for clients.
Support project teams with research, analysis, and documentation.
Assist in preparing client presentations, reports, and deliverables.
Participate in client workshops and working sessions to gather insights and requirements.
Contribute to internal knowledge sharing and capability development.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 06/17/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location
Annual Salary Range
California
$70,350 to $205,800
Cleveland
$59,100 to $164,600
Colorado
$63,800 to $177,800
District of Columbia
$68,000 to $189,300
Illinois
$59,100 to $177,800
Maine
$54,400 to $151,400
Maryland
$63,800 to $177,800
Massachusetts
$63,800 to $189,300
Minnesota
$63,800 to $177,800
New York
$66,300 to $205,800
New Jersey
$68,000 to $205,800
Virginia
$59,100 to $189,300
Washington
$80,200 to $189,300
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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