Fidelity Investments
Merrimack, NH
Note: Fidelity will not provide immigration sponsorship for this position.
The Role:
We are seeking a
Senior
Product Designer to
support our product teams
during a critical and exciting period of growth for the
company
. In this role, you will thrive in ambiguous problem spaces, transforming complex financial concepts into straightforward, comfortable experiences for
founders,
their
employees
,
legal
counsel
and other
key
users
. You will
own
end-to-end success, focusing on measurable impact rather than just beautiful artifacts. You will collaborate closely with product, engineering, and customer success partners to define the path forward where one
doesn't
yet exist.
Drive Insights and Strategy
Leverage customer insights to form a strong point of view on product direction and design opportunities.
Support research and discovery initiatives to fill knowledge gaps and inform decision-making when data is scarce.
Advocate customer centricity across the organization, transforming cross-functional partners into advocates for the user.
Lead and Influence Outcomes
Align design solutions with core business needs, KPIs, and strategic outcomes to ensure measurable impact.
Collaborate closely with product managers to iteratively shape product strategy, balancing innovation with time and scope constraints.
Partner with engineering to deliver feasible implementation specs, review work in progress, and iterate based on technical feedback.
Elevate Design Craft
Serve as the design lead on small and medium projects for our Saas fintech platform
Support design peers on larger platform initiatives
Drive early design exploration thru brainstorming, sketches, user flows and journey maps
Deliver final design mocks and detailed specifications to development teams to ensure high-quality execution.
Translate design solutions into clear product requirements that bridge the gap between user needs and technical implementation.
Facilitate insights gather with the assistance of business partners and our head of research
The Expertise and Skills You Bring
4+ years of product design experience in a fast-moving environment, preferably within FinTech, HRTech, or HealthTech.
Experience supporting live in-market web or mobile products with iterative updates
Versatility across the design lifecycle, with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs.
Proficiency in modern design tools, specifically Figma, Miro, with a strong command of visual and verbal communication.
Hands-on experience with AI – experience incorporating tools such as Figma Make, Co-pilot, Claude or Dovetail into your workflow
Recent familiarity with user research techniques and feedback loops to ensure solutions are grounded in real user needs.
A polished, compelling portfolio showcasing your ability to design a variety of digital experiences (applications without a portfolio will not be considered)
Bachelor’s degree or higher, or equivalent practical experience.
The Team
At Fidelity Private Shares, we empower
business
innovators
by simplifying the complex
logistics
of running a startup. We provide the tools that help founders easily raise funds from investors and reward employees with equity ownership, handling the heavy lifting of compliance and paperwork so they can focus on innovating. Join us in championing the entrepreneurs who are building
the businesses
that will shape our future.
Situated in Fidelity Labs, we blend the fast-paced, innovative culture of a tech startup with the rock-solid foundation of a Fortune 500 company. We tackle ambitious challenges
—
like democratizing private markets
—
with the creative freedom to fail fast and iterate, all while
leveraging
Fidelity’s vast network, data, and financial strength. It is an environment designed for builders who want to move at startup speed but demand the impact and reach of an industry leader.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
The base salary range for this position is $97,000-185,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Information Technology