At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Medical Assistant supports providers by delivering high quality, patient centered clinical care in a service center setting. This role assists with provider orders, patient intake, vital signs, and clinical procedures while ensuring compliance with safety, regulatory, and organizational standards. The Medical Assistant works collaboratively as part of the care team to support efficient clinic operations and a positive patient experience.
Primary Responsibilities:
- Collect and document patient information, including vital signs, medical history, medications, and allergies
- Assist providers with examinations, treatments, injections, and clinical procedures as directed
- Prepare patients for visits, support pre visit and follow up care, and coordinate preventive care activities
- Educate patients on basic self care, procedures, and follow up instructions using clear, understandable language
- Maintain and prepare exam rooms, equipment, and supplies; ensure proper functioning of clinical equipment
- Support patient safety initiatives and comply with infection control, HIPAA, and scope of practice guidelines
- Utilize electronic health records (EHR/EMR) and scheduling systems to document care accurately and timely
- Communicate effectively with providers, care team members, and patients regarding clinical needs and concerns
- Participate in emergency and crisis response procedures as required
Core Competencies
- Patient care and care coordination
- Clinical documentation and compliance
- Communication and teamwork
- Time management and organization
- Adaptability in a fast paced healthcare environment
Values & Behaviors
- Acts with integrity and complies with applicable laws and policies
- Demonstrates compassion and a strong focus on patient experience
- Collaborates effectively and communicates clearly with diverse teams
- Supports innovation and adapts to change
- Delivers high quality, detail oriented work with sound judgment
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma or equivalent
- Current BLS certification at time of hire or within 30 days of hire
- 1+ years of Medical Assistant experience
- Knowledge of medical terminology and basic clinical procedures
- Intermediate proficiency in Microsoft Word, Excel, and Outlook
- Valid driver's license within the state of work and access to reliable transportation
- Ability to travel locally about 25% of the time to various clinics as assigned
Preferred Qualifications:
- Current Medical Assistant Certification (CMA or equivalent)
- Experience working in a clinical or ambulatory care setting
- Familiarity with electronic medical record systems
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.