The District Leader’s core purpose is to build, lead and inspire a team to execute upon Peet’s service, quality and operational standards and to achieve all financial targets within the individual locations throughout their district. They are responsible for setting clear expectations for execution and building and developing a high-performing team of Store Managers and Peetniks.
In addition to modeling Peet’s culture and values and following policies and procedures, principal responsibilities include, but are not limited to:
Leadership
The District Leader is responsible for creating an engaged and high performing team through coaching and direction. This includes:
- Modeling Peet’s values, culture and leadership behaviors
- Setting clear objectives and holding teams accountable to high performance expectations
- Regularly providing constructive feedback and coaching to direct reports
- Creating compelling development plans and career opportunities for direct reports and high potential leaders
- Leading and inspiring a rich culture of execution, training, development and high-performance
Execution: The District Leader is responsible for overall execution in their Coffeebars through daily operational excellence. This includes:
- Placing the right people in the right roles
- Ensuring proper position training across the region
- Implementing Peet’s Playbook (policies, procedures and operational standards) and maintaining a high level of execution against these standards
- Leading the execution of product and brand initiatives
- Driving exceptional customer service including friendliness, cleanliness, speed of service and drink quality
- Maintaining a working knowledge of the trade area to build relationships and drive revenues
Results: The District Leader is responsible for creating a profitable district where all productivity, sales, people and financial targets are met. This includes:
- Clearly communicating expectations for performance standards
- Delivering positive sales, traffic and profit results for both existing and new Coffeebars
- Delivering against established customer feedback metrics
- Attaining employee training, development and turnover targets
- Ensuring brand initiatives are implemented and performing to set targets
The Ideal Candidate will:
- Have at least three years previous multi-unit management experience within the premium service or food industry, or equivalent related experience and training.
- Possess proven ability to grow sales while providing exceptional customer service.
- Show demonstrated ability to identify and delegate tasks appropriately so Coffeebars operate profitably and team members grow.
- Have experience in recruiting and employee development, including the development of Assistant Store Managers to Store Managers.
- Have the ability to travel locally and nationally, drive on behalf of Peet's and to work a variety of hours to support business needs, including occasional evenings and weekends.
What Benefits do District Leaders Receive?
Starting salary between 95k to 120k
- Pay ranges are based on several factors including:
- Geography and market conditions
- Skills and experience (number of years and industry experience)
- District sales volume
- 401(k) plan, with generous matching
- Full medical, dental and vision insurance
- Employee Assistance Program including mental health resources for all employees
- Paid vacation, holiday and sick leave
- Bonus program paid monthly
- Car allowance
- Pay adjustments may be awarded in conjunction with strong employee performance documented by performance evaluation process, role changes or market conditions
- Free coffee and fresh baked goods as well as an employee discount
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
To view the complete job description, which includes the essential duties for this role:
District Leader Job Description
Peet’s is proud to be an Equal Opportunity Employer.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local ordinances.
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