Transaction Banking - Payments Modernization Product Development Lead Specialist, Senior Vice President

Citi

Singapore Singapore

Services provides global solutions that help corporations, financial institutions, public sector and commercial clients optimize operations and drive their business forward. Through our five business lines – Liquidity Management Services, Payments, Trade & Working Capital Solutions, Investor Services and Issuer Services - we provide cash management, payments/receivables solutions, working capital solutions, post-trade securities services and issuer services across Citi’s global network."

Background

Global Payments is a key strength and differentiator for Citi. Our business intermediates and processes flows generated by Corporates, Banks & Financial Institutions and Governments.

Citi's goal is to provide our clients with superior client experience and innovative product and solution sets that maximize Citi’s penetration of payment flows. Citi is uniquely positioned by way of our global capabilities and geographic (e.g. payments in 137 currencies and 100+ countries) reach to deliver on this opportunity in a way that our competitors cannot.

Role Type: Individual Contributor

Key Responsibilities

The Payments Modernization Product Development Lead Specialist will own, deliver and manage execution of specific payments modernization initiatives across one or more payment types (Instant payments, ACH, Direct Debit, RTGS, Cross Border payments).
Partner with Citi clients to validate and co-create solutions; work closely with internal partners from Sales, RMs, Operations, Technology, Finance, and Compliance (strategic discussions) to deliver results.
Partner closely with technology, operations and country product teams throughout the development lifecycle, from requirements gathering to implementation and validation.
Conduct gap analysis between current and future state product offerings, identifying areas for improvement and innovation.
Proactively identify and resolve cross-project dependencies and roadblocks.
Analyze, manage, iterate, and track the performance of features post-launch, optimizing for user experience and business impact
Operate in ambiguous and new situations, and work collaboratively

Experience, Qualifications

Product management experience. Very strong technical knowledge in payments product space, including technology platforms, operational processes and the overall eco-system.
Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders.
Direct or indirect external client experience. Passion for the customer and their experience.
Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues.
Team player with ability to evidence leadership and build consensus.
Demonstrated ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work
Demonstrated ability to proactively solicit input and involves others in decisions and plans that affect them.
Excellent verbal, digital, and written communication skills. Strong presentation skills.
At least 10 - 12 years of relevant experience

Education Level: Bachelor’s degree or equivalent experience

Master’s degree is "Good to Have"

Travel: Yes, 25 % of the Time

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Product Management and Development

Job Family

Product Development

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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