U.S. Bank
Chicago, IL
+ 3 other locations
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
This position will report to the Senior Fair and Responsible Banking Analytics Manager and supports U.S. Bancorp’s Fair and Responsible Banking Testing Program by promoting and supporting risk management testing and monitoring initiatives covering a wide range of financial products and services leveraged across the Company. This position will support the implementation and maintenance of standards and best practices to evaluate the Company’s potential for fair lending and responsible banking risk, ensuring fairness and preventing unintended harm, including but not limited to the implementation and ongoing use of Company’s models and artificial intelligence solutions. This position will also collaborate with Fair and Responsible Banking stakeholders of various levels within the organization, including Corporate Compliance, Model Risk Management, Audit, Legal, and Business Line personnel, to help ensure effective risk management across the Company.
We are seeking highly strategic and results-oriented candidates to lead complex initiatives in a fast-paced, deadline-driven, and collaborative environment. The ideal candidate excels at technical writing, bringing structure to complex processes, proactively identifying opportunities and strategies for more effective and efficient risk management, driving accountability across cross-functional teams, delivering high-quality results, and exposure to statistical testing and model development concepts. The ideal candidate also possesses exceptional critical thinking, project management, and organizational skills, along with strong business acumen and the ability to influence stakeholders. The successful candidate will drive effective processes, produce clear and impactful written communications, and continuously embrace new challenges.
ESSENTIAL FUNCTIONS
Lead and manage end-to-end technical writing deliverables for the Fair and Responsible Banking Testing Program, transforming complex data, analytical outputs, and technical concepts into clear, concise, and impactful communications and reporting. Ensure consistency, accuracy, and alignment across program documentation and reporting materials.
Develop, document, and maintain procedures, standards, and job aids based on managerial direction and stakeholder requirements to ensure consistent execution and adherence to risk management objectives.
Develop and deliver standardized presentations tailored to a variety of stakeholder groups, ensuring clear, consistent, and effective communication of stakeholder training and requirements.
Coordinate, prepare, and manage responses to internal audits, regulatory examinations, and other review activities, ensuring accurate, timely, and comprehensive submissions.
Lead and manage multiple concurrent projects, ensuring scope, timelines, and deliverables, are effectively managed. Monitor project performance and proactively address issues that may impact timely completion of deliverables and commitments. Provide timely escalation and awareness items to management and other stakeholders as appropriate.
Develop comprehensive project plans, milestones, gap assessments, and communication strategies. Support the implementation and maintenance of governance routines, project reporting and documentation, and status updates.
Influence and drive alignment among cross-functional teams, even in situations where direct authority does not exist. Facilitate discussions and decision-making with stakeholders and maintain effective communication throughout the project lifecycle.
Apply critical thinking and risk management skills to evaluate complex situations, identify root causes, and recommend effective solutions. Identify potential dependencies and obstacles early and implement strategies to minimize downstream impacts.
Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically more than six years of applicable experience
Preferred Skills/Experience
Experience in Audit, Legal, Compliance, Operational Risk, Model Risk Management, Enterprise Risk Management, Regulatory Relations, or related risk disciplines.
Experience supporting internal audits, regulatory examinations, issue remediation, or other governance and oversight activities.
Experience with technical writing, including translating complex analytical processes and requirements into structured documentation, including policies, procedures, standards, control frameworks, and process flows.
Ability to identify, assess, document, and communicate risks, controls, dependencies, and mitigation strategies to stakeholders and management.
Demonstrated experience creating management reporting, presentations, procedures, and other written communications.
Experience managing cross-functional initiatives involving process improvements, risk assessments, or governance enhancements.
Proficient with Microsoft Office packages, specifically Word, Excel, and PowerPoint. Experience with dashboard creation or automation tools a plus.
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our
disability accommodations for applicants
.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,095.00 - $130,700.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.