Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
As the Clinical Nurse Manager you will be responsible for the management and oversight of the daily clinical operations in a service line in one or more practice locations. Responsibilities include but are not limited to: clinical leadership, clinical operations, patient and employee safety and satisfaction, quality care, fiscal management and personnel management. Serves as a clinical nursing resource and clinical operations partner in the areas of quality improvement, regulatory compliance, safety and professional development for their designated sites/service areas.
Position Details:
- Location: 1 Lyons St, Dedham, MA 02026
- Department: Rheumatology and Central Infusion Scheduling
- Schedule: Full time, 40HRS Weekly
Primary Responsibilities:
- Administrative Scope: Less than 0.50 FTE dedicated to administrative duties; oversees daily operations for Rheumatology and Central Infusion Scheduling
- Clinical & Operational Leadership: Partners with Operations to ensure optimal functioning, respond to urgent issues, and lead quality and safety initiatives
- Practice Improvement: Uses data (e.g., Press Ganey, HOSHIN metrics) to identify and lead improvements in clinical quality and service excellence
- Safety & Compliance: Owns clinical safety responsibilities, addresses safety reports, and ensures regulatory compliance across the service line
- Conflict & Issue Resolution: Manages patient complaints and daily operations concerns
- Communication & Representation: Communicates key updates to leadership and staff; represents nursing in committees, meetings, and special projects
- Human Resources Management: Supervises clinical staff, manages daily staffing, conducts performance reviews, fosters professional development, and works with Regional Nurse manager on any code of conduct concerns
- Onboarding & Competency: Oversees onboarding, training, and annual competency validation for clinical staff; promotes mentorship and education
- Professional Accountability: Upholds ANA Code of Ethics, engages in career development, and contributes to the profession through mentorship and presentations
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor of Science degree in Nursing
- Current, unrestricted RN license in the Commonwealth of Massachusetts
- American Heart Association Basic Life Support (BLS)
- Proven ability to act cooperatively and collaboratively as a member of an interdisciplinary team
- Demonstrated solid interpersonal, organizational and communication skills
- Demonstrated commitment to the principals of collaboration and teamwork
Preferred Qualifications:
- 3+ years of demonstrated clinical experience
- Leadership experience
- Experience in a management/leadership role within a nursing collective bargaining environment
- Working knowledge of organizational systems and operations
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.