Business Analyst Hybrid San Antonio, TX

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Business Analyst plays a vital role in building repeatable, documented, and scalable processes by coordinating projects across multiple business units, maintaining operational visibility, working side by side with Data Analysts developing standardized reporting, and facilitating organizational readiness for new initiatives. The position serves as a key liaison between internal and external stakeholders, strengthening customer partnerships through clear communication, collaboration, and proactive issue resolution. As RADO continues to focus on process optimization, automation, and predictive/prescriptive analytic products, this role provides the project management discipline, operational governance, and analytical insight needed to identify improvement opportunities, manage enterprise risk adjustment priorities, and ensure successful delivery of strategic initiatives.

Primary Responsibilities

• Ensure the accuracy of Enterprise and Department Risk Adjustment initiatives by corresponding with various internal WellMed departments to gain insight and knowledge on processes
• Build/maintain functional relationships with business area leadership and staff along with a general understanding of individual area workflows
• Partners with departmental leadership and staff to identify/define performance planning/measures, tracking and reporting objectives
• Assists in leading and/or contributes to effective operational implementation assistance as it pertains to the needs of the Risk Adjustment Department
• Conducts research and analyzes/interprets information on issues and proposals as it pertains to assigned projects and other items tasked by the Risk Adjustment Department
• Collaborate cross-departmentally to manage risk forecasting/mitigation, project progress and issue resolution efforts
• Liaison between internal and external teams to help steer clear communication on business initiatives and WellMed processes to build partnerships
• Accountable for supervising assigned projects and operational collaboration during implementation of new processes
• Develop performance, project status, meeting correspondence and ad hoc reports for consumption by various levels of the Risk Adjustment Department
• Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 2+ years decision support, data analysis, or healthcare operations experience in an academic and/or job setting
• Basic understanding of concepts and practices of project coordination/management and business process improvement
• Proficiency with Microsoft Office applications to include Word, Excel, Visio, PowerPoint and Outlook
• Proven ability to interact one-on-one and consult with all levels of executive management and multiple functional area leaders
• Possession of solid analytical/statistical skills used in evaluating and analyzing data

Preferred Qualifications

• Certification and/or training in a nationally recognized Change Management Methodology
• Experience with process mapping methodology and creating process maps
• Proficiency with Microsoft SharePoint and Power Automate
• Healthcare operations background
• Proven ability to communicate in written and verbal form clearly and effectively
• Proven ability to successfully conceptualize an initiative, develop a plan and execute the plan through implementation

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.