Mastercard
O'Fallon, Missouri
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Vice President, Technology Risk Managment
Overview
The Vice President, Technology Risk Management leads the Program Controls, Operations & Modernization (ProCOM) Technology Risk Management function and is responsible for establishing, governing, and continuously enhancing the risk, controls, resilience, and operational governance capabilities that support Mastercard's technology organization. This role provides strategic leadership for enterprise technology risk management, ensuring risks are proactively identified, assessed, managed, and reported while maintaining alignment with regulatory expectations, enterprise risk frameworks, and Mastercard's commitment to operational excellence.
The position serves as a key partner to technology, product, engineering, security, and business leaders to drive a strong culture of risk ownership, control effectiveness, production readiness, resilience, and continuous improvement. Through standardized governance practices, risk intelligence, operational insights, and control frameworks, this role enables informed decision-making, strengthens organizational accountability, and supports the scalable growth of Mastercard's products, platforms, and technology services. The Vice President is accountable for advancing ProCOM's vision of delivering integrated risk management, governance, operational readiness, and modernization capabilities that improve technology outcomes and enhance customer trust.
Role
Define and execute the strategic vision, operating model, and roadmap for Technology Risk Management within ProCOM.
Lead the development, implementation, and governance of technology risk frameworks, methodologies, standards, procedures, and controls across the technology organization.
Establish and oversee enterprise-wide processes for technology risk identification, assessment, treatment, monitoring, escalation, and reporting.
Drive consistent adoption of risk management, operational resilience, production readiness, and control practices across products, platforms, and engineering organizations.
Provide executive oversight of technology risk portfolios, key risk indicators, control effectiveness measures, issue remediation activities, and emerging risk trends.
Lead governance forums and executive reporting processes that communicate technology risk posture, operational health, resilience metrics, and strategic priorities.
Partner with Technology, Product, Security, Compliance, Internal Audit, Enterprise Risk Management, and Regulatory Affairs to ensure alignment with enterprise and regulatory requirements.
Oversee technology control governance activities, including standards compliance, audit readiness, risk assessments, control validation, and evidence management.
Drive the evolution of risk intelligence capabilities by leveraging operational data, analytics, automation, and insights to support proactive risk management and decision-making.
Champion operational resilience initiatives and ensure technology risks are considered throughout the lifecycle of products, services, platforms, and major technology change programs.
Lead organizational efforts to identify systemic control gaps, recurring operational issues, and opportunities to strengthen risk management effectiveness.
Establish and monitor meaningful risk, resilience, and governance metrics that provide leadership with actionable insights into technology performance and exposure.
Drive automation, process improvement, and modernization initiatives that reduce operational toil and improve efficiency across risk and governance processes.
Build, develop, and lead high-performing teams while fostering a culture of accountability, continuous learning, collaboration, and operational excellence.
Serve as a trusted advisor to executive leadership on technology risk strategy, resilience, governance, and operational readiness matters.
All About You
Extensive leadership experience in technology risk management, operational risk, governance, controls, cybersecurity, technology operations, audit, compliance, or related disciplines.
Proven ability to lead large-scale risk, governance, resilience, or operational transformation programs in complex global technology environments.
Deep understanding of technology risk management frameworks, control environments, operational resilience principles, and regulatory expectations.
Experience establishing and scaling governance models, risk management programs, controls frameworks, and executive oversight mechanisms.
Strong knowledge of technology operations, engineering practices, service management, production readiness, and operational risk management concepts.
Demonstrated ability to assess complex technical and operational risks and translate them into clear business impacts, priorities, and actions.
Experience leading executive communications, board-level reporting, governance forums, and regulator-facing engagements.
Strong analytical and strategic thinking capabilities with the ability to balance risk management objectives with speed, innovation, and business growth.
Exceptional stakeholder management and influencing skills with the ability to work effectively across executive leadership, technology teams, and control functions.
Proven success building, coaching, and developing high-performing global teams.
Experience leveraging analytics, automation, and emerging technologies to enhance governance, risk management, and operational decision-making.
Strong communication, presentation, and storytelling skills with the ability to simplify complex technical and risk concepts for diverse audiences.
Demonstrated commitment to fostering a culture of accountability, resilience, continuous improvement, and operational excellence.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
O'Fallon, Missouri: $189,000 - $312,000 USD