Citi Private Bank is one of the largest private banking businesses in the world, providing professional wealth management services for 26,000 clients globally, including a third of the world’s billionaires, operating in 60 offices in more than 30 countries.
Citi Private Bank offers unmatched global reach, coupled with a full range of portfolio management and investment advisory services, an array of structured lending and banking services, as well as expertise from Citi's Markets and Banking division.
Citi Private Bank Investment Operations Analyst is the intermediate level position within UK, Europe and MEA region Private Bank Investment Operations, which provides operational support to Private Bank Investment Business covering products like: Traditional Investments, Mutual and Alternative Investment Funds, Equities, Fixed income, Foreign Exchange, Derivatives and Structured Products.
The overall objective of this role is to monitor and process market corporate action transactions, execute investors’ intentions through processing their instructions with the market, maintain settlement of transactions, oversee the records on clients’ accounts, analyze and resolve incoming queries related to corporate actions and income payments area.
Job responsibilities include:
- Processing, verification and record keeping for investment products based on the provided documentation/instruction.
- Capture from the market incoming information about corporate actions and income payments affecting Citi Private Bank clients. Create such events in internal booking platforms (product processors) and oversee entire lifecycle of an event until final settlement. This includes various types of corporate actions and/or income payment events in different global markets, both mandatory as well as voluntary.
- Prepare and dispatch letters of announcement for corporate actions where distribution of client notification is necessary.
- Collect clients’ instructions (voluntary events) and pass them to custodians.
- Collect events’ proceeds (cash, stock) and distribute downstream to Citi’s clients.
- Support Investment Operations in daily activities.
- Investigating discrepancies and ensuring strong internal controls.
- Identifying inconsistencies in the process and mitigating risks in a timely and efficient manner.
- Maintaining communication and relations with internal and external key stakeholders from multiple global locations.
- Respond to incoming inquiries related to corporate actions.
- Support direct superior in escalation efforts and delegated assignments.
- Contribute to maintenance of internal procedures and operational documentation.
- Participate and/or coordinate the UAT (User Acceptance Testing) for new operational technologies, products or functionalities.
- Perform control over automated processes.
- Actively raise/promote improvement initiatives that further automate or simplify our daily job, increasing quality of deliverables.
- Contributing to business goals as outlined by the organization.
- Other tasks related to operational support in private banking industry.
If you are a motivated, dedicated person who has:
- Min. 4 years of experience in corporate actions, settlements or income payments areas (shared service center experience desired).
- Previous role in other Asset Servicing department in global financial entity would be considered as a plus.
- Securities processing experience will be considered your great asset.
- Bachelor’s Degree/University degree or equivalent professional experience in Business, Accounting, or Finance.
- Knowledge of securities and capital markets.
- Understanding of Investment Products and Financial Markets.
- Fluency in writing and speaking in English.
- The ability to learn quickly and willingness to acquire new skills.
- Very good computer and MS Office skills (Excel, Outlook).
- Familiarity with AI engines (Gemini, CoPilot, Claude).
- Team Player attitude with great communication skills.
- Understanding of working in a fast-paced corporate environment.
then you most likely match our profile. Please do not hesitate to send your application. There’s a career waiting for you within Citi Private Banking.
We offer
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
- Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program) Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
- Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
- Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
- Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
- Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events. Additional day off for volunteering
- Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
- Opportunity to receive an annual discretionary incentive award Special offers and discounts for employees
- Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:
- https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Job Family Group
Operations - Transaction Services
Job Family
Asset Servicing
Time Type
Full time
Primary Location Full Time Salary Range
120 200,00 zł - 190 000,00 zł
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.