Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Own delivery from design → build → test → production for Claims AI 10.0 platform components and use case pods
- Translate business workflows (SOPs, edits, policies) into agentic architectures using atomic, composite, and workflow agents
- Drive predictable delivery across parallel tracks: platform foundations and near term automation use cases
- Oversee development of:
- Agent catalog and lifecycle management
- Workflow orchestration (routing, retries, pause/resume)
- MCP based tool and data integrations
- HITL (Human in the Loop) review workflows
- Ensure all solutions meet production grade standards:
- CI/CD for agents and workflows
- Monitoring, alerting, cost controls (AgentOps)
- Rollback and kill switch mechanisms
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so #njp #nic
Required Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, or equivalent
- 10+ years of software engineering experience, with 4+ years leading complex, distributed systems delivery
- Experience delivering enterprise platforms (not just POCs) into regulated production environments
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#njp #NIC