Accenture
Cleveland, OH
+ 42 other locations
We are seeking an experienced Senior Sales Operations Manager to drive operational excellence and take ownership of critical revenue processes. This role requires a proactive leader to optimize the Go To-Market (GTM) technology stack, streamline operations, and deliver actionable insights to align teams, including Sales, Marketing, Customer Success, and FP&A. The ideal candidate will execute strategic initiatives, enhance data-driven decision-making, and ensure seamless collaboration across cross-functional teams. Key Responsibilities Strategic Revenue Operations • Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning. • Establish and maintain KPIs and ensure alignment with organizational goals and operational execution. • Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis. Technology Stack Ownership • Act as the primary owner of the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools. • Define and maintain the Salesforce product vision, strategy, and roadmap to align with business goals. • Manage relationships with Salesforce and third-party vendors, overseeing contracts, licensing, and technical requirements. • Prioritize development backlogs based on business impact, stakeholder input, and feasibility. Cross-Functional Collaboration • Collaborate with key stakeholders to gather and refine business requirements and ensure alignment across teams. • Act as the main point of contact for operational initiatives, providing guidance and strategic insights. • Facilitate regular stakeholder meetings to align priorities and identify process optimization opportunities. Operational Execution • Lead the management of Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics. • Oversee forecasting and pipeline management processes, utilizing advanced analytics to drive actionable insights. • Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals. Analytics & Reporting • Create and maintain dashboards and reporting structures to provide real-time insights into KPIs and revenue trends. • Deliver data-driven recommendations to executives and Boards, influencing strategic decisions. • Ensure data integrity across all systems and alignment between CRM and FP&A platforms. Senior Sales Operations Manager | Job Description Continuous Improvement • Monitor industry trends, Salesforce updates, and emerging technologies to enhance operational capabilities. • Recommend and implement third-party tools and solutions that complement the existing tech stack. • Foster a culture of continuous improvement through feedback loops and iterative enhancements.
Basic Qualifications
• Minimum of 7 years experience in Revenue Operations or Sales/Sales Operations
• Minimum of 4 years experience in Salesforce administration and ecosystem tools
• Minimum of 4 years experience in analytics/analytics tools (Excel, Tableau, SQL, etc.)
Preferred Qualifications
• Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.
• Exceptional communication and project management skills, with the ability to drive alignment and execution
• Demonstrated success in executing large-scale operational initiatives and delivering measurable results.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 11/01/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location
Annual Salary Range
California
$132,500 to $245,600
Colorado
$132,500 to $212,200
Connecticut
$132,500 to $212,200
District of Columbia
$141,100 to $226,000
Illinois
$122,700 to $212,200
Maine
$112,900 to $180,800
Maryland
$132,500 to $212,200
Massachusetts
$132,500 to $226,000
Minnesota
$132,500 to $212,200
New York
$122,700 to $245,600
New Jersey
$141,100 to $245,600
Ohio
$122,700 to $196,500
Virginia
$122,700 to $226,000
Washington
$141,100 to $226,000
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