Accenture
Cleveland, OH
+ 42 other locations
We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture’s ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here.
You Are: A ServiceNow Delivery Lead Senior Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. • You’re willing to roll up your sleeves to develop in the ServiceNow platform for our clients. • You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. • You are someone that is process oriented and prefers order over chaos. • You are comfortable asking for help from peers and Subject Matter Experts • Strong background working with Enterprise Software companies and/or Consulting companies.
The Work: • Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. • Manage all aspects of project delivery and solution delivery. • Lead and manage the implementation project team. • Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports. • Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress. • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. • Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments. • Strong background working with Enterprise Software companies and/or Consulting companies. • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. • As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 06/17/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location
Annual Salary Range
California
$73,800 to $218,800
Colorado
$73,800 to $189,000
Connecticut
$73,800 to $189,000
District of Columbia
$78,500 to $201,300
Illinois
$68,300 to $189,000
Maine
$62,800 to $161,000
Maryland
$73,800 to $189,000
Massachusetts
$73,800 to $201,300
Minnesota
$73,800 to $189,000
New York
$68,300 to $218,800
New Jersey
$78,500 to $218,800
Ohio
$68,300 to $175,000
Virginia
$68,300 to $201,300
Washington
$80,200 to $201,300
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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