Target
564 Massachusetts Ave, Cambridge,MA 02139-4029
+ 249 other locations
Starting Hourly Rate / Salario por Hora Inicial: $18.00 USD per hour
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, and resolving theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.
Using intelligence-led tactics to keep team members and guests safe and secure
Crisis response, safety and crowd management; providing support to both guests and team members
De-escalation as well as experience with physical security controls and culture
Using Target's video surveillance system
Timely and accurately documenting cases using case management systems
Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
Greet:
10ft: be friendly – smile, make eye contact, or wave
4ft: greet the guest, smile and initiate a warm, helpful interaction
Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
End every guest transaction with a sincere thank you
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents in a timely manner.
Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests.
Leverage de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.
Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends.
Submit appropriate documentation in the case management system for all incidents following AP policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
All other duties based on business needs.
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
Must be at least 18 years of age or older
High school diploma or equivalent
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.