Mastercard
New York City, New York
+ 3 other locations
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Lead Product Manager- Technical
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
We are looking for a Lead Product Manager- Technical to oversee and refine the end-to-end transaction flows and integration strategies for our ongoing projects. This role is critical in ensuring optimal performance and function through strategic planning, and effective communication, and data analysis.
Key Responsibilities:
• Own the product vision, strategy, and execution for assigned platforms and capabilities, ensuring alignment with business objectives, customer needs, and long-term technology strategy.
• Lead intake management and prioritization of new initiatives, ensuring requests are complete, properly scoped, and aligned with business value before entering the product planning process.
• Define, maintain, and communicate a clear product roadmap that balances strategic investments, operational priorities, stakeholder commitments, and technical enablement initiatives.
• Facilitate prioritization frameworks such as WSJF and other value-driven methodologies to optimize sequencing and maximize business outcomes.
• Evaluate new opportunities, identify trade-offs, and make data-driven prioritization decisions that balance customer impact, business value, technical complexity, and delivery timelines.
• Lead product discovery and requirement elaboration activities, translating business objectives into well-defined epics, features, and user stories with clear acceptance criteria and measurable success metrics.
• Break down strategic initiatives into actionable, right-sized features that align with team capacity, delivery objectives, and platform architecture requirements.
• Develop compelling product narratives and business context for features and user stories, ensuring development teams understand customer needs, business rationale, and expected outcomes.
• Partner closely with architects and engineering leads to define technical requirements, clarify enabler work, refine dependencies, and ensure scalable solution design.
• Own backlog strategy and prioritization, maintaining backlog health, facilitating grooming sessions, and ensuring work reflects real-time business priorities and team commitments.
• Define and govern integration strategies, including APIs, system interactions, data contracts, input/output models, and dependencies across enterprise platforms.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, demonstrations, retrospectives, and cross-team planning sessions to ensure alignment and execution success.
• Communicate roadmap changes, delivery status, risks, dependencies, and key decisions across stakeholder groups and leadership forums.
• Maintain strong ALM discipline and governance, ensuring product artifacts, backlog items, priorities, and delivery commitments accurately reflect current team objectives.
• Utilize telemetry, analytics, and operational performance data to measure product success, identify improvement opportunities, and drive continuous optimization.
• Ensure high-quality documentation, including product artifacts, operational procedures, customer-facing materials, release playbooks, and support documentation.
All about you
• 6+ years of experience in Product Management, Technical Product Management, or related roles leading complex technology products, platforms, integrations, or enterprise-scale solutions.
• Proven experience owning product roadmaps, driving prioritization decisions, and managing the full product lifecycle from intake and discovery through delivery, release, and continuous optimization.
• Strong experience managing product integrations, transaction processing workflows, APIs, and end-to-end system interactions within highly available and scalable environments.
• Demonstrated ability to evaluate new initiatives, facilitate prioritization exercises, balance competing stakeholder demands, and make data-driven trade-off decisions based on business value, technical complexity, and delivery timelines.
• Experience translating business objectives into epics, features, and user stories while defining clear acceptance criteria, success metrics, and measurable outcomes.
• Strong understanding of Agile product development practices, including backlog management, sprint planning, story refinement, roadmap management, and scaled delivery methodologies.
• Solid understanding of software architecture, cloud-native technologies, APIs, microservices, CI/CD pipelines, DevOps practices, release management, and modern software delivery frameworks.
• Experience defining and managing integration, release, validation, and deployment strategies in collaboration with engineering and operational teams.
• Proven ability to analyze performance, operational, and customer data to measure product success, identify opportunities, and support strategic decision-making.
• Strong business acumen with the ability to develop compelling product narratives, communicate vision, and align technical solutions with organizational goals.
• Excellent communication, presentation, and stakeholder management skills, with a demonstrated ability to influence decisions and build consensus across technical and non-technical audiences, including senior leadership.
• Experience operating in highly matrixed organizations with multiple stakeholders, competing priorities, and cross-functional dependencies.
• Strong organizational and execution skills with the ability to manage multiple initiatives simultaneously while maintaining focus on strategic objectives and delivery commitments.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: