Mastercard
Toronto, Canada
+ 1 other location
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Senior Specialist, Attribute Verification Product Management
Our Purpose:
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
About the position
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Attributes & Insights team drives the development and management of products, programs, and services focused on deterministic attribute verification. The team delivers significant value across the ecosystem, helping to combat new fraud and address regulatory requirements. Our vision is to deliver a single, rail-agnostic platform and a real-time suite of solutions.
The Senior Specialist – Attributes & Insights will help drive market growth and modernization for Mastercard’s Attribute Verification suite. This role combines core product management responsibilities with data-driven execution, including defining product requirements, managing the backlog, developing sales and KPI tooling, and supporting regional growth opportunities. The Senior Specialist will partner with internal stakeholders, regional leads, and customer-facing teams to translate voice of customer and market needs into roadmap priorities that strengthen the customer value proposition and drive measurable business impact.
This role is focused on turning AVS, CVC2, and Age Verification customer needs into practical product execution: identifying growth opportunities, using data to guide decisions such as customer outreach, shaping requirements, and coordinating with regional and technical partners to bring enhancements to market.
About the Job:
• In this position, you will work to enhance and evangelize Mastercard’s Address Verification Service to improve identity verification capabilities across ecommerce flows and for select in-person use cases
• Develop KPI dashboards and data visualizations that track product usage and areas of optimization
• Use data-driven insights to define, prioritize, and deliver features that modernize the service and enhance the customer value proposition
• Develop requirements for and partner with internal stakeholders (analysts, tech leads) to deliver key features modernizing and enhancing the Address Verification Service
• Analyze market trends, competition, and customer experience journeys to inform product and go-to-market strategies, driving product differentiation and innovation
• Track AVS utilization across all regions and support regional revenue opportunities
• Support customer inquiries with a sense of urgency
• Optimize business growth by identifying key Merchant, Acquirer, and Issuer optimization opportunities
• Partner with internal stakeholders to achieve regional goals while supporting external discussions with customers and ecosystem participants
• Must be able to work with global teams based in New York and St. Louis, Missouri, as well as having flexibility to work with regional stakeholders and customers in other time zones (as needed)
All About You:
The ideal candidate will have experience in product, technology, and/or data science fields, with strong data analysis and communication skills.
• Proven track record in product management or technical leadership from strategic planning through tactical execution
• Analytical mindset with the ability to interpret and act on data
• Excellent communication, both written and verbal
• Comfort with and an ability to adapt in a rapidly changing environment
• Self-motivated with a proven track record of delivering success while operating within a team environment
• Strong ability to interact with, build consensus, and influence a wide variety of internal and external business partners
• Knowledge of authorization, authentication or fraud prevention is a plus
• Working knowledge of network authorization and associated processes is an advantage
• Bachelor’s degree required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Toronto, Canada: $94,000 - $138,000 CAD