Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This role is responsible for planning, executing, and delivering technology projects within healthcare organizations. The individual will serve as a key liaison between the client and Optum Connect, ensuring seamless coordination and successful project delivery. The Project Manager will have end-to-end ownership of critical client assignments, including direct client-facing interactions and calls.
Primary Responsibilities
- Manage end-to-end projects (clinical and non-clinical) for client initiatives, ensuring timely and successful delivery
- Define project scope, objectives, and deliverables aligned with healthcare regulations and organizational goals
- Develop detailed project plans, timelines, and resource allocation strategies
- Identify potential risks and implement effective mitigation plans
- Collaborate with clinical, administrative, and IT teams to gather requirements and ensure smooth execution
- Provide regular status updates to leadership and stakeholders, maintaining transparency throughout the project lifecycle
- Maintain comprehensive documentation for audits and compliance purposes
- Drive status update calls with client leadership and act as the primary point of contact
- Mentor team members and build project management capabilities within the team
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
- 5+ years of experience in IT project management, preferably in healthcare
- Proven people management experience
- Good experience of any of the project management tool e.g. MS Project, ServiceNow
- Basic understanding of the IT infrastructure/SDLC
- Proven ability to handle multiple tasks and manage competing priorities effectively
- Proven solid orientation toward customer service and teamwork
- Proven solid team-oriented skills and ability to lead cross functional teams
- Proven solid communication skills. Must have prior experience working with onshore clients
Preferred Qualifications
- PMP or equivalent certification
- Agile experience
- Familiarity with HIPAA or other compliance standards
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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