Position Overview
Are you looking for a high-impact career move that places you at the heart of global securities market infrastructure? Bring your expertise in technology strategy, portfolio governance, and investment planning to Citi’s Global Custody Team.
By joining Citi, you will become an integral part of a global organization whose mission is to serve as a trusted partner to institutional clients by responsibly providing financial and custody services that enable growth, operational resilience, and market connectivity
Team & Role Overview
The Investment Planning and Portfolio Oversight role sits within the Custody Business Execution team, and as part of the broader Investor Services business in Citi.
This role is responsible for managing the technology budgeting process for the Custody business and overseeing the execution of the change book of work.
It covers the full scope of the Custody Product set – Transaction Management, Asset Servicing, FX, Cash, Digital Assets, Tax and Business Services
Custody sits within Investor Services, part of Services—one of the primary core business lines at Citi. Serving institutional clients across more than 95 markets and operating the industry’s largest proprietary custody network in over 60 markets, Services provides integrated payments and collections, liquidity management, trade services, securities custody, fund administration, and issuer solutions to sovereign wealth funds, asset managers, banks, broker-dealers, and multinational corporations worldwide.
What You’ll Do
As the Custody Investment Planning and Portfolio Oversight Lead, you will drive the end-to-end global technology investment portfolio for Custody. You will serve as the primary liaison between Custody Product, Operations, Technology, Finance and Investor Services to ensure that multi-million-dollar technology investments deliver strategic differentiation, regulatory compliance, risk mitigation, an improved client experience and strong commercial ROI.
Key Responsibilities
- Lead Annual Technology Investment Planning: Drive the annual and multi-year technology book of work (BoW) planning cycle for Custody, establishing and managing a transparent and rigorous investment prioritization framework.
- ROI Tracking & Portfolio Governance: Implement structured governance forums, scorecard metrics, and financial oversight to track project delivery against budget, monitor capitalization vs. expense burn, and measure post-implementation commercial/productivity ROI.
- Business Case Formulation & Appraisal: Partner with Custody Product Managers and Operations Leads to build robust, quantitative business cases and benefits-realization plans for platform modernization, process automation, digital assets capabilities, and market infrastructure mandates
- Strategic Prioritization & Risk Reduction: Balance discretionary investments against mandatory/regulatory programs, prioritizing initiatives that optimize asset safety, mitigate operational and counterparty risks, and improve straight-through processing (STP) rates.
- Stakeholder Engagement: Act as the trusted advisor and central point of coordination for senior business heads across Custody Product, Technology leads, Finance, Operations and the Investor Services team.
- Own the Custody Strategic Investment Story: Help craft the Custody investment thesis, and ensure it propagates through to the execution book of work – top down strategy alignment with bottoms up tech spend.
What We’ll Need From You
Qualifications & Experience
- 10+ years of relevant experience in Financial Services, Securities Services/Custody, or Management Consulting with a focus on Technology Strategy, Investment Portfolio Governance, or Transformation Execution.
- Custody Knowledge: Strong understanding of the Investor Services business – including Global Custody, Direct Custody and post-trade settlement cycles.
- Portfolio & Financial Governance: Demonstrated track record in managing large-scale technology investment budgets, business case evaluations, cost-benefit analyses, and Capex allocation models.
- Transformation & Architecture Methodologies: Experience with business capability modeling, target state architecture design, and process mapping frameworks. Agile experience preferable.
- Executive Stakeholder Management: Exceptional communication, storytelling, and consensus-building skills with proven ability to influence senior C-suite and managing director-level stakeholders across Product, Technology, and Operations in a matrixed environment.
- Agility & Analytical Rigour: Strong problem-solving abilities with experience managing competing priorities under tight delivery and regulatory deadlines.
- Education: Bachelor’s or Master’s degree in Finance, Economics, Computer Science, Business Administration, or equivalent practical experience.
- Digital and AI native: Embrace new and improved ways of working, putting AI-capabilities at the centre of a process improvement agenda
What We Can Offer You
- High visibility and leadership exposure across Citi's flagship Custody franchise.
- Direct involvement in shaping the multi-year technology roadmap for a market-leading securities services provider.
- Broad exposure to cross-functional initiatives across Investor Services, Markets, and enterprise CTO domains.
- Professional development and continuous learning opportunities within a tier-1 global institution.
Workplace & Benefits (India)
We work hard to have a positive financial and social impact on the communities we serve. In turn, we prioritize our employees with comprehensive benefits designed to help them live well, save well, and thrive.
By joining Citi India, you will be part of a collaborative workplace supporting a hybrid working model (up to 2 days working from home per week), alongside:
- Competitive Base Salary (annually reviewed) and discretionary performance-related annual bonus.
- Generous Annual Leave: Starting at 30 days plus India bank holidays, with tenure-based increments.
- Paid Parental Leave and family support programs.
- Employee Assistance Program (EAP) and comprehensive mental health/wellness resources.
- Unrivaled Learning & Development: Full access to Citi training academies, leadership tracks, and credentialing programs.
•Working Environment: office setting, minimal travelling and working hours in the office may be required during projects. • Effort: minimal physical effort required. High levels of prolonged and intense concentration may be required in front of computer.
Job Family Group
Product Management and Development
Job Family
Product Development
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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