Accenture
Cleveland, OH
+ 42 other locations
Accenture Business Agility partners with enterprise organizations to transform how they deliver services — and Jira Service Management is at the center of that work. As a JSM practitioner here, you'll own the platform layer of that transformation: designing the workflows, automation, and integrations that turn service chaos into predictable, scalable delivery.
This isn't a configuration-only role. You'll work alongside Agile consultants and client stakeholders to understand how work actually flows through an organization, then build the tooling that makes better ways of working stick. ABA's combination of Agile transformation depth and Accenture's enterprise scale means you'll take on complex, high-visibility engagements that a boutique shop couldn't access and a large SI couldn't staff with genuine practitioners.
This role combines platform configuration, workflow automation, service management best practices, and AI-enabled capabilities to improve operational efficiency, customer experience, and organizational productivity.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/30/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location
Annual Salary Range
California
$94,400 to $266,300
Cleveland
$87,400 to $213,000
Colorado
$94,400 to $230,000
Columbus
$87,400 to $213,000
Connecticut
$94,400 to $230,000
District of Columbia
$100,500 to $245,000
Illinois
$87,400 to $230,000
Maine
$80,400 to $196,000
Maryland
$94,400 to $230,000
Massachusetts
$94,400 to $245,000
Minnesota
$94,400 to $230,000
New York
$87,400 to $266,300
New Jersey
$100,500 to $266,300
Virginia
$87,400 to $245,000
Washington
$100,500 to $245,000
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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