Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Full Time Reception Access Specialist in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badges, monitor security-related systems, and respond to alarms or concerns. You will provide exceptional customer service and clear communication while helping maintain an orderly environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve others.
Position Type: Full Time
Pay Rate: $19.65 / Hour
Job Schedule
What You'll Do
- Provide exceptional customer service to tenants, visitors, vendors, and clients at a commercial real estate location by carrying out site-specific procedures and security-related policies.
- Serve as a professional front-desk presence by greeting visitors, verifying access authorization, issuing visitor credentials, and directing guests to appropriate areas.
- Monitor lobby activity, access points, and security-related systems, reporting unusual activity, maintenance concerns, and policy violations to appropriate personnel.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and contacting emergency services when appropriate.
- Maintain accurate visitor logs, incident reports, and other required documentation while communicating clearly with building management and Allied Universal leadership.
Minimum Requirements
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- Comfortability using a computer or tablet is preferred.
- A guard card or license is preferred.
- Alarm panel experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
PPO 14417
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.