Amazon
Mexico City, Mexico City, MEX
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.
Roles & Responsibilities:
For this Marketing role, the primary responsibility is to be accountable for marketing assistance and relevant tasks while provide support other marketing activities. The detailed responsibilities are:
Social CRM Campaign Workflow: Design, build, and manage end-to-end campaign workflows within social CRM platforms synced, including audience targeting, content triggering, journey orchestration, and follow-up automation.
Leads Generation & Qualification: Track and monitor inbound leads from marketing channels; maintain lead scoring models and qualification criteria to identify high-intent sellers and route qualified leads to seller nurturing team.
Seller Segmentation & Campaign Support: Build and maintain seller segment lists based on product tags and engagement data; support marketing campaign outreach by providing targeted audience pools and personalized content recommendations.
System Operations & Maintenance: Support day-to-day social CRM platform operations — account configuration, template management, tagging rules, data sync, and troubleshooting; document SOPs to ensure operational consistency and scalability.
Results Tracking: Monitor social CRM metrics (follower growth, message open rates, menu click rates, conversion funnels) and produce regular reports with insights to optimize campaign effectiveness.
Support various Marketing activities upon requests
Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Industrial engineering, Information Systems, or a related field.
Strong written and verbal communication skills in English.
Proficient in Excel with solid data handling skills (pivot tables, VLOOKUP, data cleaning).
Detail-oriented with strong process execution skills and a sense of ownership.
Ability to multitask and deliver under tight timelines in a fast-paced environment.
Familiarity with social CRM or marketing automation platforms
Basic knowledge of SQL or Python for data extraction and analysis.
Experience with lead management, scoring models, or marketing funnel operations.
Interest in B2B marketing, cross-border e-commerce, or marketing technology.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.