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Humana is a Fortune 50 healthcare leader dedicated to improving the health and well-being of seniors and lower-income Americans. Through innovative technology and data-driven solutions, Humana is transforming healthcare delivery to make high-quality care more accessible, affordable, and personalized. Human’s technology organization plays a critical role in delivery, differentiation, and growth of Humana’s offerings to members, patients, and providers.
We are seeking a strategic and highly skilled Lead, Storytelling to join our Enterprise AI team. This role is responsible for translating complex AI strategy, products, and capabilities into compelling, clear, and actionable narratives tailored for executives, business leaders, and product teams.
This is not a traditional communications role—this leader will operate at the intersection of strategy, product, and executive engagement, shaping how our AI vision is understood, adopted, and scaled across the enterprise.
Executive & Strategic Storytelling
- Develop clear, compelling narratives that articulate the Enterprise AI vision, strategy, and roadmap
- Craft high-impact presentations, briefings, and storytelling assets for executive leadership (C-suite, SVPs, VPs)
- Translate complex AI concepts into accessible, business-relevant value stories
- Ensure consistency of message across current capabilities, near-term initiatives, and long-term vision
Content Development & Delivery
- Create and maintain a portfolio of storytelling assets:
- Executive presentations and board-level materials
- Digital content (intranet features, multimedia storytelling, interactive formats)
- Strategic narratives for product launches and capability rollouts
- Partner with product and technical teams to distill insights into clear, engaging, audience-specific content
- Continuously evolve storytelling formats to leverage modern, digital-first communication approaches
Enterprise AI Enablement
- Help leaders and teams understand:
- What AI capabilities exist today
- What is coming next
- How to engage and adopt AI solutions
- Support key moments in the AI journey: launches, milestones, adoption drives, and scaling initiatives
- Create narratives that connect AI strategy to business outcomes and measurable impact
Change & Communications Partnership
- Inform and shape broader Change & Communications strategies, without being limited to traditional comms execution
- Collaborate with change management, HR, and communications teams to ensure alignment and amplification of key messages
- Provide storytelling frameworks and content that enable others to communicate effectively
Cross-Functional Collaboration
- Work closely with:
- Enterprise AI leadership
- Product and engineering teams
- Business unit stakeholders
- Change & Communications partners
- Function as a trusted advisor to leaders on how to communicate complex ideas with clarity and influence
Impact of the Role
This role is critical to scaling Enterprise AI. Success will be measured by:
- Increased clarity and alignment among executives and business leaders
- Improved understanding and adoption of AI capabilities across the enterprise
- Strong, consistent narratives that accelerate rollout and scale
- Enhanced ability of leaders and teams to communicate AI effectively
Use your skills to make an impact
Required Qualification
- 8+ years of experience in strategic storytelling, executive communications, consulting, product marketing, or similar roles
- Bachelor’s degree or equivalent experience in the Technology, Leadership, or Communications fields preferably
- Strong familiarity with AI concepts (e.g., GenAI, machine learning, data platforms) and their business applications
- Proven ability to create executive-level presentations and narratives
- Strong understanding of how to translate technical or complex topics into business-friendly storytelling
- Exceptional writing, visual storytelling, and presentation design skills
- Experience collaborating with senior leaders and influencing at the executive level
- Ability to operate in ambiguous, fast-paced, and evolving environments
- Demonstrated success supporting C-suite or senior executive communications in complex enterprises
- Experience working within Enterprise AI, advanced analytics, or digital transformation programs at scale
Preferred Qualifications
- Background in management consulting, strategy, or internal strategy teams
- Familiarity with enterprise-scale change programs
- Experience with modern storytelling tools (e.g., Figma, PowerPoint, Adobe, storytelling platforms)
- Experience driving storytelling for product launches, platform adoption, or capability scaling initiatives
- Proven ability to shape narratives in support of large-scale change, transformation, or innovation programs
- Advanced proficiency with modern storytelling and design tools (e.g., PowerPoint, Figma, Adobe Creative Suite, video/multimedia tools)
- Experience creating digital-first storytelling experiences (interactive content, executive dashboards, intranet experiences, etc.)
- AI, Product, and Technical Certifications are a plus
Additional Information
Work Style: This position will have a hybrid work style. Qualified candidates are required to currently live in, or be willing to move to, a commutable distance from one of the talent markets listed below.
Office Location Options
- Louisville, KY
- Chicago, IL
- New York, NY
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.