Citi
London United Kingdom
UK Head of FI Sales
Direct reporting to:
Head of Financial Institutions Sales
Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have more than 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities.
As the Head of FI Sales
& Client
, covering the UK cluster, you will be
responsible for
defining
and executing a strategy to grow share of the UK local and inbound client wallets,
end-to-end coverage
of those clients
,
revenue growth and
client experience across Liquidity,
In
vestor Services, Payments, and Trade.
Both t
he Sales and Client Success Management teams will report
to
this role.
Clients will include Pensions & Insurance companies, Asset Managers, Banks, Sovereign Wealth Funds & Central
Banks
and FinTech firms.
This role will
facilitate
a deep understanding of
asset servicing
(custody and funds services)
, treasury management,
payment flows, clearing mechanisms, foreign exchange markets, trade flows,
securities
lending
and the full Services solution set.
Key Responsibilities
Lead the UK Sales team to achieve Cluster revenue and return targets, driving sales origination, revenue realization, and client retention thru enhanced client experience
Ensure co-ordination of client priorities with Corporate Bank FIG and product partners
Own and nurture the most important relationships at C-suite level
Execute the global FI-Services strategy within the UK Cluster, prioritizing key objectives for maximum impact across the target segments.
Achieve revenue and wallet share growth by meticulously executing account plans for strategic client segments.
Collaborate with Global Segment leads to develop and implement comprehensive marketing and product strategies that increase market share and deepen client penetration.
Collaborate with global Cluster peers ensuring their prioritisation of UK-outbound opportunities and support of their inbound opportunities in the UK
Implement robust sales management processes, leveraging key metrics and sales tools such as CRM, Sales Dashboards, and CSIP/C@R.
Partner with Global Segment leads and Cluster product teams to ensure competitive product offerings in terms of service, functionality, and pricing.
Align annual financial plans with product partners, linking them directly to key drivers and client opportunities.
Drive continuous improvement in client experience (CX) by managing Voice of Customer (VoC) results and collaborating with the Global Client Success Head on Cluster initiatives.
Performance and talent manage the UK Sales and Client teams, leading skills development (including AI-related initiatives relevant to Sales) and the acquisition of new talent as necessary
Proactively monitor and manage client portfolio risk and compliance, including Anti-Money Laundering (AML) and trade credit, ensuring timely escalation of issues; chair Cluster CBOC/PIOC meetings.
Expected Outcomes (First 12 Months)
Qualifications
Minimum of 15+ years of progressive experience in senior sales or product leadership roles, specifically within Financial Institutions.
Deep knowledge of Investor Services, Payments, Liquidity & Trade products and extensive experience managing and growing relationships with Financial Institution clients.
Ability to establish and maintain senior client relationships
Ability to operate in a complex matrix environment.
Exceptional leadership skills with a proven ability to motivate, influence, develop high-performing teams and deliver results.
Excellent collaboration, teamwork, and interpersonal skills and a proven ability to navigate and thrive within a complex, matrixed organizational environment.
Superior analytical, interpretive, and problem-solving abilities.
Outstanding written and verbal communication skills.
High level of personal integrity and dedication to excellence.
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.
•Working Environment: office setting, minimal travel required. • Effort: minimal physical effort required.
Institutional Sales
Solution Sales
Full time
Please see the requirements listed above.
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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