Account Reference Architecture (ARA) is Citi's global Balance Sheet Completeness Control framework, operating within the Global Reconciliations Utility (GRU). ARA provides end-to-end governance over the integrity and completeness of relationships between Citi ledger accounts, cash bank accounts, and reconciliation platforms.
As ARA continues to expand through the Reconciliation Transformation Program, this role will support both strategic transformation initiatives and ongoing operational governance. The successful candidate will perform detailed analysis of balance sheet and bank account relationships, investigate control exceptions, drive data quality remediation, and partner closely with Technology, Finance, Operations, and Business stakeholders to enhance Citi's balance sheet completeness framework.
This position offers a unique opportunity to contribute to enterprise-wide control enhancements while helping establish ARA as Citi's centralized Balance Sheet Completeness Control.
Responsibilities:
- Investigate and analyze balance sheet discrepancies identified through ARA Balance Validation processes, categorizing root causes and assessing associated risks.
- Maintain the integrity of ARA by reviewing, validating, and updating ledger-to-bank account mappings to ensure completeness and accuracy.
- Analyze reconciliation structures and ledger relationships to confirm appropriate balance sheet representation and automated reconciliation coverage.
- Partner with Operations, Account Owners, Finance, and other stakeholders to validate bank account treatments and ensure alignment between bank accounts, ledger representation, and reconciliation processes.
- Manage and resolve exceptions associated with bank accounts missing from Abacus and other designated golden source repositories.
- Perform data analysis to identify control gaps, process inefficiencies, and data quality issues, recommending sustainable remediation solutions.
- Escalate material control issues, risks, and unresolved exceptions in a timely and transparent manner.
- Support transformation initiatives through requirements gathering, process design, business analysis, user acceptance testing (UAT), and implementation activities.
- Collaborate with Technology partners to define business requirements, validate system enhancements, and monitor successful implementation into production.
- Contribute to the ongoing development and enhancement of the ARA operating model by identifying opportunities to improve automation, controls, governance, and operational efficiency.
- Develop and maintain strong relationships across Finance, GRU, Bank Network Management, Operations, Business teams, and Technology organizations.
- Produce clear and concise management reporting, including issue summaries, risk assessments, and status updates for senior stakeholders.
- Demonstrate sound risk management practices by ensuring adherence to policies, regulatory requirements, and Citi's control framework.
Qualifications
- 2-4 years of experience in Reconciliations, Finance, Operations, Balance Sheet Substantiation, or a related function within Financial Services.
- Working knowledge of ledger-to-bank reconciliations, balance sheet controls, and account mapping concepts.
- Strong analytical and problem-solving skills with the ability to investigate and resolve complex issues.
- Advanced Microsoft Excel skills and experience working with large datasets.
- Strong verbal and written communication skills, with the ability to engage effectively across teams and levels.
- Ability to manage multiple priorities, work independently, and deliver high-quality results in a deadline-driven environment.
- Proven ability to partner with stakeholders across Operations, Finance, and Technology to drive solutions and process improvements.
- Proactive mindset with strong attention to detail and commitment to control excellence.
Education
- Bachelor’s/University degree or equivalent experience
Job Family Group
Operations - Transaction Services
Job Family
Reconciliation and Proofing
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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