Home Health Clinical Account Executive

Explore opportunities with HomeCall Home Health

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a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As a Clinical Account Executive (CAE), you will work within a facility or physician's office to coordinate care for all home health or hospice referrals to the agency beginning with the initial referral process. After that initial referral is made, the CAE will continue to coordinate communication regarding the care of all patients being provided care though the home health agency. The CAE is responsible for executing sales strategy of accounts to increase company market share through development and education.

Primary Responsibilities

• Coordinates the referral of patients to home health, ensuring that patient choice of the home care services is honored.
• Evaluates patient's suitability for home health upon request from the physician/facility.
• Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health agency.
• Schedules and coordinates physician follow up appointments when appropriate.
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
• Communicates to the home health agency any orders or changes that the physician implements.
• Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency.
• Follows up to ensure that the original order is mailed or delivered to the home health agency.
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable.
• Facilitates obtaining the proper physician documentation to meet the home health face to face encounter requirement
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has. The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately.
• Provides educational in-services regarding the services provided by the home health agency to physicians, nurses and other practitioners within a facility/physician office.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Prior Home Health or Hospice experience.
• Formalized clinical training from an accredited institution.
• Licensed in the state of practice.
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.
• Excellent presentation, negotiation, and relationship-building skills.
• Solid computer skills, including Microsoft Outlook and CRM software.

Preferred Qualification

• Licensed Social Worker in the state of practice
• 1+ years of social work experience in a health care setting
• Current CPR certification or ability to complete within 90 days of hire
• Bereavement Coordination experience
• Experience with establishing a plan of care for bereavement needs

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $59,678 to $89,518 annually based on full-time employment. We comply with all minimum wage laws as applicable.

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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.