General Dynamics IT
USA NE Offutt AFB
Regular
Clearance Level Must Currently Possess:
Top Secret
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
None
Job Family:
Technical Support Services
Computer Hardware, Customer Support, Microsoft Windows
None
5 + years of related experience
Yes
Job Description:
MEANINGFUL WORK AND PERSONAL IMPACT:
The work you’ll do at GDIT will be impactful to the mission of USSTRATCOM. USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environment.
You will play a crucial role in providing support in the following areas:
WHAT YOU’LL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree
Experience: 5+ years of experience in technical support, system maintenance, or IT operations
Required Certifications: ITIL Foundations v4 Certificate or the ability to obtain within 9 mos
8140 Certification within 6 months of hire.
Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status
Location: Offutt AFB, NE
Experience in providing technical support in secure, mission‑focused environments.
Proficiency with Active Directory, MS Office, system software, server software, and workstation troubleshooting tools.
Knowledge of Linux, networking fundamentals, routers, databases, and system security best practices.
Strong documentation, customer service, and communication skills.
Ability to diagnose complex issues, escalate appropriately, and collaborate effectively across technical teams.
Experience with deployments, system upgrades, and IT maintenance operations.
GDIT IS YOUR PLACE:
#SCITLS
The likely hourly rate for this position is between $34.94 - $47.28. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
None
Onsite
Work Location:
USA NE Offutt AFB
Additional Work Locations:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans