Starbucks
1101 Church ST, Nashville, Tennessee, United States
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
In this role, you will deliver and support technology solutions for Business Systems Development initiatives. As an application developer lead, you will collaboratively lead, identify, design, develop and deploy technology and process solutions establishing key business capabilities and platform features, enabling the realization of strategic initiatives and operational improvements. This role requires deep technical expertise, domain proficiency, platform depth, and leadership. Typical activities include leading requirements analysis, solution design, technical development, and process improvement coupled with the ability to drive efforts and solution improvements effectively across various IT and business functions. In addition to delivering new technology and enhancing/supporting existing systems, an effective application developer lead contributes technical, expertise, negotiates platform priorities and drives alignment. You will also coach and mentor experienced developers to help them progress their technical knowledge and careers. Models and acts in accordance with Starbucks guiding principles.
As an application developer lead, you will…
Technical Design and Implementation • Effectively lead and collaborate in planning, decomposing, estimating, scheduling, prioritization and resource allocation exercises. Take the lead on prototype efforts for complex problems. Build incrementally, with an eye toward vision of the final product. Provide transparency in approach and progress, throughout the process. • Lead the Development Team through the solution design process. Participate in requirements gathering and backlog refinement, take the lead in shaping and guiding systems approach, drive project initiation, contribute to functional design, and leads technical design and development. • Develop software solutions to business problems. Leverage established design patterns and coding standards. Ensure solutions are secure, durable, scalable, flexible, and accessible and proactively mitigate against production support issues. • Automate test coverage per platform capabilities and requirements. Establish and maintain continuous build and integration testing on applicable platforms and assist with manual system and integration testing efforts. • Contribute to and drive deployment approach, including planning and execution, data conversion approach, script development and execution, warranty period and transition of the solution to the platform's operational context. • Operate in both waterfall and Agile Software Development Lifecycle (SDLC) processes and methodologies.
Platform Stewardship • Proactively shape and influence candidate solutions on the platform. This consultative part of the role explores the business capability portfolio to guide and direct solution options to ensure health of the platform. • Play a creative role in the Platform Stewardship portfolio. Contribute to and drive the vision, roadmap, and platform investments needed to take our business solutions to the next level. Identify, influence, sell, and prioritize innovative platform opportunities, as well as technical debt, with regular reviews, creating programs and solutions to raise the level of the platform offering or remediate systemic operational problems. • Lead partnership efforts with cross functional teams, such as Infrastructure, Security, Architecture, QA and key Development teams, to strengthen and elevate the platform from a technology perspective. Successfully see designs and solutions through enterprise processes and governance to ensure compliant, secure and supportable solutions. • Deepen vendor relationships to understand and influence vendor product offerings and roadmaps, improve support engagement and gain insight into technology trends. • Contribute to the platform development community by providing input, content and feedback on design patterns, coding standards, and shared libraries.
Leadership • Provide project leadership: responsible for initiating, organizing, and championing small to medium development efforts for a team of developers over a shared code base. • Supervise delivery of other developers on the team by setting priority and guiding deliverables. • Keep projects on course by coordinating activities, monitoring project schedules, and costs. • Effectively and efficiently analyze options in a team setting to make sound decisions. Partner with vendors to improve delivery models and ensure success. • Represent the Development Team when engaged with cross functional teams, including functional analysts, Project Management, Development, Architecture, Infrastructure, and the business customer. Negotiate, facilitate, and influence others to gain alignment and mutually agreeable outcomes in complex and ambiguous situations. Socialize technical approach and design to project team and corresponding dependent teams. • Take on leadership opportunities within the development team. Initiate and facilitate team meetings to socialize technical ideas, encourage a culture of technical excellence among peers, and identify good opportunities for adopting innovation. • Coach and mentor other application developers learning new skills and technologies. • Exhibit leadership courage with respectful, articulate positions to influence critical technology solutions.
Business Capability Portfolio • Consult in the IT planning process by providing application and platform expertise for new business capabilities under consideration. • Track and communicate planned and in-flight business capability efforts, lead and influence approach, scoping exercises and resource estimation. • For a medium to large area of the business capability portfolio, responsible for rationalizing, designing and overseeing solution changes in the sustainment process.
Production Support for application and platform components • Fulfill responsibilities for on call support, including potential coverage of pager rotation. • Lead and train partners in collaboratively and effectively diagnosing, troubleshooting and remediating incidents and problems to support the end user community. • Initiate and lead root cause analysis efforts to identify and implement solutions to operational issues. • Create and maintain operational Key Performance Indicators (KPIs) on items such as performance, service incidents and tickets set forth by the organization leadership. Identify systemic problems that need holistic solutions and feedback into platform roadmap exercises. • Ensure documentation supporting training, system administration, deployment, and operational processes and procedures are created and well maintained.
We’d love to hear from people with: • 8-10 years of professional industry experience with software development • 2 years of leading teams of four or more software developers • Bachelor’s degree in Computer Science or related field
Technical Proficiency • Knowledge of data structures, algorithms and computer science concepts relative to the platform. • Mastery of relevant development languages, tools, frameworks, utilities and technical dependencies. • Understanding of implications from design and implementation choices toward building secure, scalable, durable, flexible, accessible solutions. • Ability to write and value high quality, reusable software with minimal defects. • Aptitude to pick up new technologies and trends, as they become relevant for the business and our platforms. Examples include IoT, Big Data, REST Services, mobile, and incorporating cloud components. • Thorough understanding of data transport mechanisms and integrations including synchronous, asynchronous, bulk data, tightly and loosely coupled methods • Ability to learn and incorporate new technologies, concepts and development languages. • Thorough understanding of application architecture, infrastructure and security concepts and technical implementation. • Ability to analyze, diagnose and propose solutions to user problems. • Ability to understand and escalate technical challenges with options and recommendations.
Domain Proficiency • Thorough understanding of relevant platform and applications, including established API’s, system activity components, process flows, the underlying data model, implementation specifics of important business rules, batch jobs, user interface components, and application configuration. • Ability to design and develop relevant enhancements on top of industry COTS (Commercial Of The Shelf) applications that differentiate and/or provide competitive advantage. • Familiarity and curiosity in the business context and trends, as well as the business customers’ opportunities. Solid understanding of the functional aspects of the solution.
Interpersonal Skills • Ability to create and articulate ideas and solutions for both technical and business functions • Ability to use facts and data to influence peers and leads on solutions and designs • Ability to work with process owners and identify information technology solutions that enable business process improvements • Excellent verbal and written communication skills. • Active listening skills • Ability to negotiate priorities, approach, designs and ideas with team members and customers • Strong analytical and problem-solving skills • Ability to balance multiple priorities and meet deadlines • Ability to use business knowledge, sound judgment, and resourcefulness to proactively • Ability to make timely and effective decisions using a mixture of intuition, analysis, experience and judgment As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.