Accenture
Charlotte, NC
+ 43 other locations
We Are
Accentu
re
Song
accelerates
growth and value for our clients through sustained customer
re
levance. Our capabilities span ideation to execution: growth,
product
and experience design; technology and experience platforms; c
re
ative,
media
and marketing strategy; and campaign,
content
and channel orchestration. With strong client
re
lationships and deep industry
expertise
, we help our clients
operate
at the speed of life through the unlimited potential of imagination,
technology
and intelligence. Visit us at:
Overview
We a
re
seeking a Senior Manager to help lead the delivery of agentic commerce and digital ecosystem transformation programs for
Life Sciences
clients. This role sits di
re
ctly below the Managing Di
re
ctor / Partner and will
be
re
sponsible for
translating strategic vision into actionable programs that modernize how
our
clients
structu
re
, distribute, and
optimize
technology
products across digital platforms and emerging AI-driven ecosystems.
As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents,
organizations
must modernize their platforms, product data, content ecosystems, and integration architectu
re
s. This Senior Manager will play a critical role in helping clients operationalize these changes by leading key workst
re
ams across platform architectu
re
, digital discoverability, content ecosystems, and AI-
re
ady data infrastructu
re
.
You will lead multidisciplinary teams across strategy, technology, and experience disciplines to deliver scalable solutions that enable
our clients
to surface products across digital channels, partner ecosystems, and intelligent agent environments. The ideal candidate combines
Life Sciences
industry
expertise
, digital platform strategy, and strong program leadership with an understanding of how emerging AI technologies a
re
re
shaping
customer
experiences.
Job Responsibilities
Platform & Ecosystem Strategy Delivery
Lead major workstreams that modernize how products and services are distributed across digital platforms and partner ecosystems.
Design and implement strategies that connect customer platforms with partners, marketplaces, and digital ecosystems.
Define integration approaches using APIs, service layers, and product data feeds to support scalable product distribution.
Lead solution development for platform modernization initiatives supporting future digital experiences.
Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.
Machine-
Re
adable Commerce Architectu
re
Architect schema and structured frameworks aligned to AI retrieval and reasoning models.
Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed.
Design entity-layer clarity that reduces ambiguity for LLM interpretation.
Agent Communication & Execution
Re
adiness
Define standards for Agent Communication Protocols (ACP) and API readiness.
Partner with engineering to expose endpoints that support AI agent interaction.
Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
Build scalable frameworks for AI-assisted transactions.
Re
trieval & Indexation Optimization
Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
Reduce friction between presentation layer and structured layer.
Monitoring & Technical Governance
Implement structured data QA and monitoring frameworks.
Identify gaps impacting citation eligibility or recommendation logic.
Establish governance standards for structured updates across markets.
Security, Trust & Compliance
Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
Partner with legal and security teams to assess risk exposure in agentic integrations.
Data & AI
Re
adiness
Support structuring of product and customer data for analytics, personalization, and AI use cases.
Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
Collaborate with data teams to improve data accessibility across digital channels.
Client Engagement & Program Leadership
Serve as a key client-facing leader responsible for delivering complex transformation programs.
Manage multi-disciplinary teams across strategy, technology, design, and analytics.
Lead client workshops, working sessions, and executive updates.
Translate complex technical and strategic concepts into clear recommendations for senior client stakeholders.
Ensure delivery excellence across large transformation engagements.
Innovation & Capability Development
Help shape the evolution of Accenture’s capabilities at the intersection of Life Sciences, AI, and digital ecosystems.
Identify emerging technologies and trends impacting customer experiences and distribution models.
Contribute to internal thought leadership on digital transformation and agentic commerce.
Collaborate across Accenture Song, Technology, and Strategy teams to develop new capabilities and offerings.
Basic Qualification:
10+ years of experience in consulting, digital strategy, or technology strategy within Life Sciences organizations; experience must include:
Experience working on digital transformation, customer experience, or platform-related initiatives
Strong understanding of digital platforms, partner ecosystems, and API-based integrations.
Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
Understanding of digital marketing, content strategy, or product experience optimization
Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
Proven ability to lead complex programs and manage cross-functional teams
Preferred Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
Proven ability to lead complex programs and manage cross-functional teams.
Excellent communication and stakeholder management skills with the ability to influence senior client leaders.
Experience developing strategic roadmaps and translating them into actionable delivery plans.
Passion for innovation and shaping the future of Life Sciences.
Comfortable with travel.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/04/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maine $112,900 to $249,000 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York $122,700 to $338,300 New Jersey $141,100 to $338,300 Virginia $122,700 to $311,200 Washington $141,100 to $311,200
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