Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Full Time Lobby Concierge in Burbank, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a busy retail location, you will be the welcoming presence for visitors, tenants, and employees. You will manage access, monitor security-related systems and alarms, respond to inquiries, and report concerns while delivering exceptional customer service. Join Allied Universal’s caring, agile team and help create a professional, welcoming environment through teamwork, reliability, and integrity.
Position Type: Full Time
Pay Rate: $19.50 / Hour
Job Schedule
What You'll Do
- Provide exceptional customer service at the front desk of a retail and mall location by following site-specific security-related procedures, policies, and emergency response protocols.
- Greet visitors, tenants, vendors, and contractors; verify access credentials; maintain visitor logs; and direct individuals to appropriate areas.
- Monitor access points, cameras, alarms, and other security-related systems from a stationary front desk post; report unusual activity or maintenance concerns according to site procedures.
- Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services when needed.
- Maintain accurate daily activity reports, incident documentation, and other required records while providing a professional presence that helps to deter unauthorized activity.
Minimum Requirements
- Have at least 1 year of security-related experience.
- A state, county, or city-issued security professional license is preferred.
- A guard card or license is preferred.
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.