U.S. Bank
Atlanta, GA
+ 1 other location
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
The Treasury Transmission Coordinator is responsible for optimizing our client’s experience as they are connecting their applications to U.S. Bank. Clients may choose to interact with their data using file-based transmission and our Client Connectivity center of excellence is here to facilitate along the way. Our Treasury Connectivity Consultants will assist clients in selecting their preferred connectivity method to achieve the desired results and serve as a guide along the way to ensure market readiness.
Responsible for coordinating and driving activities to ensure an optimal experience from defining the customer’s end-to-end journey to managing technical inquiries during their integration with U.S. Bank Transmissions. Collaborates across business and technical teams to contribute to the success of our transmission operations services. Defines the workflows undertaken during execution, creates the training materials, and drives system enhancements to improve operating efficiency. Assists in setting up customer access to our Transmission products and providing technical assistance in our customer-facing environments. Tracks and monitors the customer requests through completion, while providing excellent service and support.
From managing technical inquiries to orchestrating in-depth testing, we’re looking for someone with a background in collaboration across business and technical teams to contribute to the success of our clients’ onboarding.
Onboards new customer implementations of Treasury Management Core and specialized Products and other financial products to provide a smooth, seamless onboarding client connectivity experience with Treasury Management products. Builds up positive customer relationship by ensuring an optimal level of service delivery and product functionality exceeding customers’ expectation.
Basic Qualifications - Bachelor’s degree, or equivalent work experience - Typically five or more years of relevant experience
Demonstrated hands-on experience with treasury management client onboarding, including core treasury products such as ACH, BAI, Positive Pay, and related payment and reporting solutions.
Experience supporting specialized treasury products and services, including Consolidated Payables, Check Payables, Receivables, Lockbox, eBill, Batch Wires, Payee Choice, and similar solutions.
Strong client-facing skills with the ability to coordinate across clients, implementation teams, operations, technology partners, and other stakeholders to ensure successful onboarding and delivery.
Working knowledge of Secure File Transfer Protocol (SFTP) and Managed File Service (MFS) configurations.
Understanding of treasury product file formats and data transmission requirements, including experience with SSH and PGP key management and secure file connectivity processes.
Ability to troubleshoot onboarding, file transmission, and integration issues while maintaining a high level of client service and communication. - Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s) - Understanding of applicable Federal and State laws and regulations - Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable - Good organizational, managerial and project management skills - Well-developed customer relations skills - Excellent interpersonal and verbal and written communication skills - Excellent supervisory and management skills - Ability to manage multiple tasks
Location expectations This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our
disability accommodations for applicants
.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.