Disney
Amsterdam, Netherlands
Job Posting Title:
Transmission Engineer
Req ID:
10155908
Job Description:
About the Role & Team
Disney Entertainment & ESPN Technology
is responsible for
developing and
operating
The Walt Disney Company’s premium sports and entertainment direct-to-consumer video businesses, including ESPN DTC, Disney+, and Hulu. Our core mission is to deliver global audiences the freedom to access content on their terms across any connected device,
time
or location. We serve consumers by bringing the world’s most beloved characters, timeless stories, legendary athletes, and epic sporting events to global audiences through best-in-class direct-to-consumer video services.
The Live Orchestration Department at DE&E Technology consists of agile and responsive teams of technicians that perform the daily processes and procedures
required
to run our live and on-demand streaming video products. The department’s responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms
.
Oversight includes both Linear and Event based content, hands-on operational and procedural support for our products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration, metadata/guide accuracy, and rights application using proprietary software.
Transmission Engineers are expected to have developed an intermediate level of knowledge of the Live and VOD eco-system, as
demonstrated
by the ability to problem
solve for
everyday issues. Equally important is the ability to discern complex issues from the
routine, and
escalate them
in a timely manner
with relevant details.
Values
You’ll
join a team grounded in our
Disney values
— acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through
Collaboration
and caring deeply for our
Community
. These values shape how we work and how we support one another every day.
What You Will Do
Transmission Engineers are expected to
possess
an intermediate level of knowledge of the Live and VOD ecosystem, as
demonstrated
by the ability to problem
solve for
everyday issues. Equally important is the ability to discern complex issues from the
routine, and
escalate them
in a timely manner
with relevant details.
A Transmission Engineer will also:
Possess intermediate workflow knowledge and operational experience
Manage EPG data for live channels, including extending listings data and updating catalog attributes as needed on streaming platforms including Disney+, ESPN, and Hulu + Live TV, ensuring the availability and quality of media, schedule, and rights data
Ensure content blackouts compliance against contractual obligations and partner communications, via audits and/or manual implementation - update, verify, validate, and send blackout notifications to technical and programming contacts
Monitor and confirm basic health and functionality of front-end facing features via proprietary software for media orchestration
Partner with Senior Operators, Leads, and Supervisors to develop and document troubleshooting protocols for workflow issues
Escalate issues to appropriate support resources, and file incident tickets as needed to track metrics related to outages
This role is a remote role, supporting a shift covering overnight US hours, and most hours will have minimal overlap with US-based engineering teams.
Responsibilities and Duties of the Role:
Responsible for following operational procedures and raising awareness of issues in workflows when they arise
50%
Execute defined processes to
validate
the quality and availability of live content streams
20%
Record steps to troubleshoot workflows when issues arise
15%
Field workflow requirements from senior staff and gather data in support of documentation of workflows
15%
Required Qualification & Skills:
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities)
Basic Qualifications:
A minimum of 2 years of experience in a relevant technical, operational or digital media environment
Working knowledge of live/on-demand streaming products
Strong attention to detail
Able to operate independently with moderate guidance
Able to learn quickly and adapt to new situations
Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment
Must be available to work flexible hours, including nights, weekends, and holidays
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to
participate
in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Posting Segment:
CPO - Live Ops & Engineering
Job Posting Primary Business:
CPO - Live Ops & Engineering - Streaming Media Ops
Primary Job Posting Category:
Transmission
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Amsterdam, Netherlands
Alternate City, State, Region, Postal Code:
Date Posted:
2026-08-12