Citi
DLF CYBERCITY 12B
The Case Assessor is responsible for conducting initial reviews, research, and assessments of individuals, accounts, and submitted referrals to identify potential Sales Practice and Non-Sales Practice risks. This role serves as the first line of review within the Sales Surveillance process, ensuring that all triggered scenarios are thoroughly evaluated, appropriately documented, and dispositioned in accordance with established procedures and service level expectations.
The Case Assessor applies analytical skills, attention to detail, and sound judgment to gather relevant information, assess potential risks, and facilitate accurate case routing for further investigation or closure.
8- 10 years of experience in Sales Surveillance, Compliance, Risk Management, Internal Audit, Quality Assurance, or related disciplines.
Experience within financial services, banking, wealth management, insurance, or regulated industries preferred.
Proven experience conducting investigations and managing conduct risk issues.
Strong understanding of sales conduct risk and surveillance methodologies.
Excellent written and verbal communication skills.
Risk Management
Regulatory Risk
Full time
Analytical Thinking, Credible Challenge, Governance, Policy, Procedure, and Regulation, Risk Management Lifecycle, Stakeholder Management.
For complementary skills, please see above and/or contact the recruiter.
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