Mastercard
Manila, Philippines
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Card Solutions Implementation Lead
All About Us
The Services team is a key differentiator for Mastercard, providing that help our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
Developing new products and strategies to market smoothly and efficiently
Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
Strengthening client’s internal skills, knowledge and experience in critical areas
Transforming client processes and optimizing their management practices
As a part of our Deploy Team, you will manage a portfolio of projects that support a strategy, a strategic change or initiative with significant impact on the organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources. You will identify business opportunities and drive initiatives from their initial definition through to the eventual realization and achievement of measurable improvements.
All About You
Experience in delivery of large (digital) enterprise level programs across the financial services sector from initiation to impact realization.
Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm
Identify new business opportunities and communicates to executives to pursue, begin to lead sales calls and new client development including proposal contribution
Analyze multiple aspects of client’s organizational systems and culture that serve as input into the stakeholder / relationship map sales process
Effectively leverage subject matter experts to develop best customized solutions for client
Excellent interpersonal and influencing skills, able to direct workstreams across large multi-faceted project teams
Strong writer, presenter and speaker, comfortable and ability to influence at all levels in an organization. Excellent analytical skills, including the ability to frame the customer’s opportunity in financial terms i.e. value quant, estimate effort and scope
Able to use own initiative, develop solutions or adapt approaches to support the delivery of defined objectives and benefits. Able to multi-task in a fast-paced deadline driven environment.
Allocate and manage technical resources effectively. Ensure that project teams have the necessary skills and tools to complete their tasks.
Demonstrate authentic leadership and integrity, gravitas and experience of leading multi-disciplinary teams in a matrixed environment, mentoring staff, evaluating performance and providing feedback. Gain consensus with others and co-ordinate the team arounds business goals.
Strong Payments or Mastercard product and platform knowledge
Accreditation in one or more recognized PM/PMO/ Change/Service management methodologies, or equivalent work experience is expected.
Experience with Agile ways of working and / or as a scrum master is a plus
All About Your Education & Skills
Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred
Professional accreditation such as Project Management Professional (PMP) desirable.
Experience in a similar role, with a proven track record of delivering successful projects.
Proven knowledge and experience in Agile/Scrum and waterfall project management preferred
Exposure specifically in payments and / or retail banking or merchants preferred
Financial Services experience preferred (Ideally including Issuing and/or Acquiring)
Comfortable with significant client interaction and interest in building relationships
Advanced Word, Excel, and PowerPoint skills required
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: