Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Primary Responsibilities:
- Provides leadership and coordinates clerical activities of administrative staff working within the clinic site
- Reports directly to the Clinic Administrator or Administrative Supervisor
- Is the primary management and communication link to the administrative staff and is responsible for assuring high quality administrative service to Kelsey-Seybold patients
- Responsible for implementing standards, policies and procedures formulated and recommended by Kelsey-Seybold Clinic
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School diploma or G.E.D.
- 3+ years medical office experience to include the following: Face-to-face customer service, cash handling, patient registration, appointment scheduling, medical billing, charge entry/capture, experience & knowledge of managed care OR 3+ years KSC medical office experience
- Basic PC literacy
- Alpha/num forms entry experience
- Proven excellent communication and interpersonal skills
- Proven basic math ability
- 10-Key by touch experience
- Ability to speak, understand and write English
Preferred Qualifications:
- 4+ years of direct face-to-face customer service experience
- Insurance/Managed Care experience/training
- Cashiering experience
- KSC experience
- 10-key by touch and/or data entry experience
- Microsoft Word & Excel experience
- Bilingual- English/Spanish
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.