Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Assists the Pharmacist in the preparation of prescriptions as permitted by state law. Maintains good customer service by accepting prescriptions or refill requests, processing sales and answering questions for customers. Achieves customer satisfaction by promptly processing prescriptions, sales transactions , and answering questions. Other duties include stocking and pricing over the counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist.
Primary Responsibilities:
- 15% Counts, pours, and packages medication, following all prescription error prevention procedures, for review by the Pharmacist
- 15% Enters prescription and patient information into the pharmacy computer system
- 10% Retrieves medication from stock
- 10% Refers medical, prescription, or other appropriate questions or phone calls to Pharmacist
- 10% At point of sale, verifies that customer receives correct prescription(s)
- 10% Enters sales on cash register, process payments, and bags merchandise at end of sale
- 5% Enters refill requests in IDX, Contacts physician's office or refill hotline regarding refill authorizations
- 5% Answers and transfers phone calls
- 5% Move stock from storage to OTC area, follow plan-o-gram to stock shelves, label OTC products and shelves, complete OTC price changes, and change ad signs
- 5% Any other duties as deemed necessary to support clinic and pharmacy activities
- 3% Stock pharmacy shelves and remove out-dated over the counter (OTC) stock, returns, call-ins, etc. from shelves and complete paperwork for returning goods.
- 3% Assist customers in locating OTC needs
- 3% Fronts and clean shelves clean counters, bins, etc.
- 1% Attend meetings as designated
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma/GED or Completion of Certified Technician training program
- TSBP Registration
- 2+ years retail pharmacy experience Or Completion of an Accredited Pharmacy Technician Program
- Proven to read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions
- Proven ability to communicate with customers to handle complaints and problems
- Proven to operate computer terminal for processing prescriptions
- Math cash handling - Proven ability to add and subtract; able to make change; able complete daily cash report
- Type 20 WPM
- Stress Tolerance - Proven to receive prescriptions and ring up sales in a fast paced environment
- Physical stamina - Proven to work in fast paced environment, and maneuver around pharmacy
Preferred Qualifications:
- PTCB Certification
- HMO and 3rd party managed care experience
- Compounding experience
- Proven to know when to refer questions, problems, and complaints to a pharmacist
- 10 key by touch
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 - $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.