U.S. Bank
Hopkins, MN
+ 1 other location
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Additional Job Description
U.S. Bank’s Fleet Product Group is seeking a strong ServiceNow Engineer / Developer to help modernize and improve the way we support Fleet customers. Fleet delivers products and solutions that help customers manage fuel and other business spending, and we are investing in better operational workflows, customer-facing support experiences, and integrated service management capabilities.
This role will focus on designing and delivering ServiceNow capabilities across Customer Service Management, service operations, onboarding, customer issue management, and API-based integrations with source-of-truth systems. The ideal candidate is hands-on, delivery-focused, and comfortable working across the full software development lifecycle in an agile scrum environment.
The ServiceNow Engineer / Developer will be part of a small team that will partner directly with product and operations to build scalable ServiceNow solutions that improve internal operations and customer support experiences for the Fleet business. This includes developing ServiceNow CSM modules, enabling onboarding workflows, supporting customer-facing portals for issue management, automating manual processes, developing AI insights for customers, and integrating ServiceNow with core business platforms through APIs.
The candidate should be able to translate business needs into technical designs, configure and customize the ServiceNow platform, build reliable integrations, participate in agile delivery ceremonies, and contribute to quality engineering practices across the SDLC.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our
disability accommodations for applicants
.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.